---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Verify your health status and compliance

# Verify your health status and compliance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Verify that you understand and will comply with your organization's safety
requirements and policies before you can be allowed entry to the location.

## Before you begin

Role required: none

## About this task

Typically, you receive an email or a mobile
notification from your organization with a link to the health verification form.  
Note:  
If the ServiceNow® Customer Service Management application is activated, consumers and contacts can access the health verification form on the Consumer or Customer Service Portals. To set up the health verification form on the portals, [allow external users access to "Health
Verification" catalog item (KB0856301)](https://support.servicenow.com/kb_view.do?sysparm_article=KB0856301). For more information about using Customer Service Management with Employee Health Screening, see [Integrate Customer Service
Management with Safe Workplace applications](https://www.servicenow.com/docs/access?context=csm-integration-safe-workplace&version=xanadu&pubname=xanadu-customer-service-management&ft:locale=en-US).

## Procedure

1. Navigate to the health verification form.
   * Click the link provided by your organization.
   * In your organization's ServiceNow instance, navigate to Employee Health ScreeningHealth Verification.
   * In the Now Mobile app, navigate to HealthFollow these safety practicesVerify my health.

   {#agree-compliance-return__choices_wcp_trq_ymb}  
   Figure 1. Health verification form
2. Carefully read the form and evaluate whether you can honestly answer that you agree.
3. Take one of the following actions.

   | Option | Description |
   | If you agree to all statements | Select the I acknowledge that I meet all the above criteria check box. |
   | If you can't agree to one or more of the statements | Exit the form without submitting it. |
   |-|-|

   {#agree-compliance-return__choicetable_bvw_y2r_zlb}  
   Figure 2. Confirmation screen

   The confirmation screen shows your status
   for all of your organization's entry requirements. A large green check mark
   at the top of the page indicates that you've completed all requirements. To
   complete any unfulfilled requirements, click the link next to the
   requirement. Some requirements may not have a link. If you need help with
   completing the requirements, contact your organization.  
   Note:  
   If your organization does not use QR codes, the confirmation screen does not display the instructions or the QR code.
4. **Optional:** If you're returning to an office and need to reserve a workspace, click Reserve a space.  
   The link enables you to reserve a space for a specific day. If you want to reserve a space for a longer period of time, you must request it separately and wait for the request to be approved. For more information about reserving a workspace, see [Making workplace reservations](https://servicenow-prod.fluidtopics.net/9R6Lb5QQ0ItgmZUJ6WKz_Q "Make workplace reservations in Workplace Core when you are ready to return to the office. You can reserve a workplace for a day or less directly or request a workplace for a specified period. Once a reservation request is approved and confirmed, you are notified about the reservation details.").  
   Note:  
   Reserving a workspace requires the sn_wsd_core.workplace_user role. If you do not see the link to reserve a space, contact your system administrator.

## What to do next

Your organization may have health monitors at entrances to check that you completed
the entry requirements or to conduct a health screening before entry. If you
received a QR code when you submitted the health verification, navigate to HealthPrepare for arrivalMy office entry code in the Now Mobile app to show your QR code to
the health monitor when you arrive at the location.
**Related tasks**   

* [Add an email notification for daily health verification](https://servicenow-prod.fluidtopics.net/el40u8ZOuPpOVQ2iZ4DjPA "Add an Employee Readiness Surveys email notification to use for sending the survey link.")
* [Configure Emergency Outreach notifications](https://servicenow-prod.fluidtopics.net/2GZ8J2QQY5PcHXiS4G3z2Q "A user with the admin role can add email notifications to use for any of the apps that communicate using Emergency Outreach. Each app provides a default email notification as an example to help with planning a new notification.")
* [Review daily health verification acknowledgements](https://servicenow-prod.fluidtopics.net/JtXXJu_avDkz4ad9aAHFfw "Review the list of acknowledgements from the daily health verification notification to see each user's status. Resend the outreach notification to users who did not respond.")

*[\>]: and then