---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Permit-to-work

# Permit-to-work {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 2, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The permit to work system streamlines request management and efficiently issues work permits.  
This system is a process to submit a permit to work request, receive formal approval and issue a permit. A permit is issued after the safety of the job and the site is validated. The permits are requested for potentially hazardous activities, such as:

* Hot work
* Confined space entry
* Electrical work
* Excavation
* Lifting operations
* Chemical handling
* Working at heights
* Working under water
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If these tasks aren't managed properly, it could pose significant risks. The permit-to-work system enhances operational efficiency and promotes:

* Safety of the workers by identifying hazards and executing risk control measures.
* Accountability by providing a clear trail of documentation when needed for auditing an incident or for legal conformance.
* Adequate training for workers on risks, safety measures, and permit requirements.
* Regular monitoring and supervision on safety conformance and permit conditions throughout the duration of the activity.
{#hs-permit-to-work__ul_xwm_s4y_12c}
* **[Create a permit-to-work request](https://servicenow-prod.fluidtopics.net/tQMmruFI3Ew1RAbO1D4g4A)**   
  The permit-to-work request is submitted by the worker who carries out the job with significant risk.
* **[Approve or reject a permit](https://servicenow-prod.fluidtopics.net/_zwhlHSutxBiApQe2VsbAg)**   
  Review the permit and approve or reject it through the employee center.
* **[Issue a permit to work](https://servicenow-prod.fluidtopics.net/MptefXCV_MdAJcal7kvPJQ)**   
  A permit coordinator can issue a permit after the permit approver approves a request.
* **[Add an action to a health and safety permit-to-work request](https://servicenow-prod.fluidtopics.net/cc7YvTQv8qNiFexQIPQBOQ)**   
  Create a Health and Safety action to a requested permit-to-work. This helps to address the root cause of any reported safety occurrence.