---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Restrict Now Assist capabilities for employee relations cases

# Restrict Now Assist capabilities for employee relations cases {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 21, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Restrict the Now Assist capabilities for your employee relations cases and define the availability.

## Before you begin

Role required: admin

## Procedure

1. Navigate to Now Assist Admin ConsoleEmployee.
2. Select the generative AI feature that you want to restrict the behavior for.
3. On the Define Availability tab, modify the condition and add Task type is not Employee Relations Case.
{#restrict-now-assist-skills-er-cases__steps_xpb_zmq_d1c}
**Related concepts**   

* [Skill inputs and triggers for Now Assist for HR Service Delivery (HRSD)](https://servicenow-prod.fluidtopics.net/iTuA_hsW~DlksY76UiLQ9g "Get a quick overview of the skill inputs and triggers for Now Assist for HR Service Delivery (HRSD). By configuring the inputs or triggers for a skill, you can determine how and when a skill is used.")  
**Related tasks**   

* [RCA approvals for Now Assist for HR Service Delivery (HRSD)](https://servicenow-prod.fluidtopics.net/buR9vwUOhddJFH_kaAz8wg "After you install Now Assist for HR Service Delivery (HRSD), you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request.")
* [Configure Gen AI Virtual Agent for HRSD](https://servicenow-prod.fluidtopics.net/uXo1FLSkMFh8H~8qcXAveg "Enable your requesters to have a streamlined, conversational experience that is based on generative AI as they submit a catalog item request in Virtual Agent. By offering this generative AI experience, your organization can increase self-service and reduce operating costs.")
* [Configure the Now Assist for HRSD Virtual Agent topics](https://servicenow-prod.fluidtopics.net/JcKxngoIqE1RIPcrkgvhQg "Complete the configuration steps to enable your employees place requests to the Human Capital Management (HCM) system using the Now Assist for HRSD Virtual Agent topics in Employee Center.")
* [Configure HCM AI agents from the HR Service Delivery AI Agent Collection](https://servicenow-prod.fluidtopics.net/rvyTCoE2h9zQpzcNYkSLrQ "Enable your employees to place requests to the Human Capital Management (HCM) system using the Now Assist for HR Service Delivery (HRSD) agent collection.")
* [Configure sensitivity detection in Now Assist for HR Service Delivery (HRSD)](https://servicenow-prod.fluidtopics.net/MWyZ6zTKckgY6s616O9Dcg "Configure sensitivity detection in the Now Assist for HR Service Delivery (HRSD) application.")

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