---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create requester mapping

# Create requester mapping {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a requester mapping to extend the auto-import functionality to other tables.

## Before you begin

Role required: admin  
Note:  
If there is no requestor mapping defined for a table, the interaction records
will not be created. An error log is created for the admin to notify that the
requestor mapping is not defined for a table.

A requestor-mapping record defines which field, in any given table, is the field
representing the requestor of a ticket.

## Procedure

1. Navigate to AllServiceNow for Microsoft 365Chat AdministrationRequestor Mapping.
2. Click New.  
3. On the form, fill in the fields.  
   {#create-requester-mapping__table_u4b_hv1_sqb__entry__2}

   | Field | Description |
   |:-|:-|
   | Table | Table to which the requestor mapping (auto-import feature) should be applicable. |
   | Requestor field | Field to select the requestor for a record. |
   | Inherit | Extend and apply the auto-import feature to the child tables. |
   | Active | Option to activate the requestor-mapping record. |
   [Table 1. Requestor mapping]

   {#create-requester-mapping__table_u4b_hv1_sqb}
4. Click Submit.

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