---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage visitor registrations

# Manage visitor registrations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As an admin and as a reception staff, you can track visitor registrations and update
their status while the visitors are on the premises.  
As an admin and as a reception staff, you can perform the following actions on visitor registrations:

* Register visitors using the application as well as the service portal.
* View all the visitor registrations.
* View any visitor registrations for the current day or which were created by you.
* Create visitor-related services for your employees as a self-service.
* Monitor visitor registrations using the Visitor Reception Dashboard.
* Create visitor policies and assign it to workplace locations.
{#manage-visitor-registrations__ul_ywn_4ng_dnb}

As an admin, you can also view visit logs containing details about the state changes for the
visitor registrations.
* **[Update a visitor registration](https://servicenow-prod.fluidtopics.net/tRdiLJ4cnbH9vL59aNxYMg)**   
  Track visitor registrations and update the status of a visitor while the visitor is on the premises.
* **[View visitor registrations](https://servicenow-prod.fluidtopics.net/EAwHiK48cwG1wcxeEqAZKw)**   
  View visitor registrations submitted through the service portal. You can view all visitor registrations, the ones for the current day, and the ones that were made by you.
* **[View visitor policy confirmations](https://servicenow-prod.fluidtopics.net/GehM2bbKct3~Mla2fqqPGA)**   
  View policy confirmations that were submitted by the visitors.
* **[Visitor registration states](https://servicenow-prod.fluidtopics.net/uvpOfojbXn_PwREieBBIlQ)**   
  The visitor logs display the current state of visitor registrations. These states can be changed to other states.
* **[Anonymize a visitor](https://servicenow-prod.fluidtopics.net/wgH5GyGr7Z7KOVeCaEF1QA)**   
  As an admin, you can anonymize a visitor to delete the visitor record and all the details of the visitor. Any future registrations of the visitor are canceled.
* **[Apply visitor management archive policy](https://servicenow-prod.fluidtopics.net/pXA4oHlAuuZSV_lTdM36hA)**   
  Apply the archival policy for Workplace Visitor Management. The archival policy will archive old visitor records and visitor registration records that are more than one year old.