Integrate with the Talent Development Core application

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Integrate with the Talent Development Core application

    Integrating with the Talent Development Core application allows ServiceNow customers to extend and enhance talent management capabilities by connecting internal ServiceNow applications and third-party systems. This integration supports a comprehensive talent development experience accessible through key portals like Employee Center and Manager Hub, facilitating streamlined career growth and workforce management.

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    Key Features

    • Employee Center: Central portal featuring the Employee Profile, which Talent Development applications leverage to access and update career-related data. Employees can manage their career information via the Career tab.
    • Manager Hub: Provides managers with integrated Talent Development features to engage with and support their employees effectively.
    • Talent Development Applications:
      • Skills Foundation: An AI-driven platform to build a skills-based workforce.
      • Career Conversations: Supports the full lifecycle of career growth discussions between employees and managers.
      • Learning: Enables discovery and management of career development content, including configurable learning catalogs from multiple learning systems. Includes the Career Assessment application for knowledge testing and career advancement.
      • Mentoring: Connects mentees with mentors, offering a seamless mentorship experience.
      • Employee Goals: Allows employees to view and track career goals aligned with organizational objectives from the Employee Center.
      • Leader Hub: Empowers leaders to analyze team strengths, identify skill gaps, and implement workforce changes aligned with business goals.
    • Opportunity Marketplace: Enhances career mobility by enabling employees to explore opportunities with customizable match preferences integrated with Applicant Tracking Systems (ATS), promoting transparent and efficient career development.

    Benefits for ServiceNow Customers

    By integrating Talent Development Core with ServiceNow portals and applications, customers can expect a unified, engaging experience for employees, managers, and leaders to manage career growth, skills development, and talent mobility. This integration supports strategic workforce planning, increases employee engagement, and aligns individual goals with organizational objectives, ultimately driving improved business outcomes.

    Integrations enable the expansion of features and services among available apps. Integrations can include internal (ServiceNow®) and external (third party) applications.

    Talent Development Core is closely integrated with several ServiceNow applications and plugin features.

    Key apps

    Talent Development is integrated into the Employee Center portal along with Manager Hub enabling you to navigate through the different Talent Development features and applications.
    Employee Center
    One of the key features of the Employee Center is the Employee Profile. Talent Development applications and features access data from employee profiles, see View employee profile. You can view, update, and manage information about your career from the Career tab in Employee Center.
    Manager Hub
    Integrates with Talent features used by mangers to help manage and proactively engage with employees, see Manager Hub.

    Talent Development applications

    There are several applications developed to extend and improve your experience with Talent Development.
    Skills Foundation
    The ServiceNow® Skills Foundation application is an AI-driven platform that you can use in your organization to develop a workforce that is based on skills.
    Career Conversations
    Supports an end-to-end process for individuals and managers to create and manage career growth conversations.
    Learning

    The Learning application enables you to discover, manage, and engage with career development content. It enables the configuration of learning catalogs that contain course items from both internal and external learning systems.

    The Career Assessment application is part of the Learning application. The Career Assessment application works as an exam engine that provides the ability to create exams that help with career advancement and help test a learner's knowledge of a subject.

    Mentoring
    The ServiceNow® Mentoring application is a platform that connects individuals seeking mentorship with experienced mentors. It creates a seamless experience for both mentees and mentors.
    Employee Goals
    The ServiceNow® Employee Goals application lets employees view and track their career goals from the Employee Center. This application is a tool that enables employees to stay focused and aligned with your company's strategic objectives, resulting in improved overall organizational performance.
    Leader Hub
    Leader Hub empowers organizational leaders to understand the strengths of their teams, identify gaps in skills, and facilitate changes that are simultaneously conducive to their workforce and the achievement of desired business outcomes.
    Opportunity Marketplace overview
    Opportunity Marketplace enhances career mobility. It provides employees an intuitive experience to explore career opportunities. Customizable match preferences are seamlessly integrated with your Applicant Tracking System (ATS) to enhance employee engagement with transparent and efficient career development.