Return to Workplace Knowledge Management
Knowledge Management provides information to your employees during the return to workplace process.
Providing links to knowledge base (KB) articles enables your employees to be self-sufficient, answer common questions, and helps with the efficiency of the process.
The following knowledge articles are provided with Enterprise Employee Experience Pack. You can edit these articles, or substitute your own articles.
- Return to Workplace Company Updates (KB0088880): Found in the Return to Workplace - Get Ready to Return Banner content, under the Announce and Plan Return campaign bundle.
- Manager Guide to Return to Work (KB0088881): Sample KB article not used in campaigns or lifecycle events.
- Social distancing and safety tips for common workspaces FAQ (KB0088883): Found in the Return to Workplace - Welcome Back Notification campaign content, under the Welcome back to the workplace campaign bundle.
- Workplace Health and Safety Policy FAQ (KB0088882)
- Found in the Review workplace health & safety guidelines activity, under the Get ready to return activity set, under the Employee Return to Workplace lifecycle event.
- Also found in the Return to Workplace Welcome Back campaign content, under the Welcome back to the workplace campaign bundle.
For more information on using HR Knowledge Management, see HR Knowledge Management.