---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create or modify a safety incident

# Create or modify a safety incident on the Mobile Agent app {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A safety agent can create or edit a safety incident through the Mobile Agent app.

## Before you begin

Role required: sn_ohs_im.agent or sn_ohs_im.manager

## About this task

Easily create safety incident records. Assign the new incident records to yourself or to a safety agent from the assigned groups. On the Mobile Agent app, add more details, such as hazards and watch-lists, if necessary. Use the activity stream for each related list to view the activity for that incident record.

## Procedure

1. Open the Mobile Agent app on your mobile device.
2. In the navigation bar, tap Home.
3. Tap Safety incidents icon ![safety incident icon]() from the quick links section.  
   Opens the All safety incidents list page where you can view the list of safety incidents.
4. To modify an existing safety incident,  
   * Swipe left on the safety incident record to view the edit option.
   * Open the safety incident record and tap More options icon ![more options]().
   {#hs-create-modify-incident-mobile-agent__ul_f4w_gvz_yfc}
5. To add a new safety incident,
   1. Tap Create new incident on the All safety incidents list page.
   2. On the form, fill in the details.
   3. Select Submit.

   {#hs-create-modify-incident-mobile-agent__substeps_xmp_xqz_yfc}  
   To update the related list, see,
   * [Create or modify root cause analysis of a safety incident on the Mobile Agent app](https://servicenow-prod.fluidtopics.net/88j9eJ3xTy31P8ovgZY4Rg "As an agent or a manager, create or edit a root cause analysis on-site using the Mobile Agent app.")
   * [Create or modify actions of a safety incident on the Mobile Agent app](https://servicenow-prod.fluidtopics.net/jqOfvYaeYB8c79B7zBwMRQ "Add an action to address the root causes of the safety incident. You can add multiple actions for the incident.")
   * [Create or modify the people involved for a safety incident on the Mobile Agent app](https://servicenow-prod.fluidtopics.net/MN_U76g5JWausr~fTReOZA "Add a person involved or modify the information of an existing person involved in a safety incident using the Mobile Agent app.")
   * [Create or modify injury and illness record of a safety incident on the Mobile Agent app](https://servicenow-prod.fluidtopics.net/CwMSQYvmLUu4lgMYYKW4aQ "Log an injury or illness that resulted from a health and safety incident for each person affected during the incident on the Mobile Agent app.")
   {#hs-create-modify-incident-mobile-agent__ul_yyd_d31_zfc}