---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure notification templates to send email

# Configure notification templates to send email {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 29, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure notification templates that agents can use to compose and send emails during a critical
event.

## Before you begin

Role required: email_client_admin

## Procedure

1. Navigate to AllEmail ClientEmail Client Templates.
2. Select New to add an email template or edit an existing email template.
3. Fill the form and draft the content for the template. For more information on email templates, see [Email templates](https://www.servicenow.com/docs/access?context=c_EmailTemplates&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).
4. Select Submit.

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