---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# At a Glance panel

# At a Glance panel {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable HR agents to better assist and resolve employee requests with the At a Glance
panel in HR Service Delivery
Agent Workspace.

## At a Glance panel overview {#hr-profile-for-hr-agent-workspace__section_av5_k2f_hjb}

The At a Glance panel displays key HR profile details about the employee, such as the
employee's job title, employment start date, office location, contact information, and
organizational details. Agents can quickly access this information so that they have a better
understanding of the employees they are trying to help.

## Configure the At a Glance panel {#ariaid-title2}

You can configure the At a Glance panel by adding or removing HR profile fields for the Employee Details and Contacts sections.

### Before you begin

Role required: sn_hr_core.admin

### About this task

### Procedure

1. Navigate to AllHR ProfileHR Profiles.
2. Open any HR profile record.
3. Right click the form header, and navigate to ConfigureForm Layout.  
4. Under Form view and section, click the View name dropdown and select the At a Glance field.  
5. Select the section that you want to configure.
   * Employee Details
   * Contacts

   {#configure-hr-profile-at-a-glance-layout__choices_ucj_mhx_3jb}  
   By default, the At a Glance panel is configured to display basic employee details. You can select fields from the Employee Details and Contacts sections to add or remove fields from the At a Glance panel.  
   Note:  
   The At a Glance panel replaces the Customer 360 Ribbon component.
6. Add or remove fields for that section.  
   If a field does not have a corresponding value, then it does not appear in the panel.
7. Click Save.

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