---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Activate Content Experiences

# Activate Content Experiences {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can activate the Content Experiences \[sn_ca\] plugin if you have the admin role to deliver targeted content and campaigns to keep employees informed and engaged. This plugin includes demo data and activates related plugins if they are not already active.

## Before you begin

Role required: admin{#activate-content-automation-plugin__p_xt1_nfg_h1c}

## About this task

Content Experiences plugin activates these related plugins if they are not already
active.{#activate-content-automation-plugin__p_yt1_nfg_h1c}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-content-automation-plugin__find-plugins-cmd}
{#activate-content-automation-plugin__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-content-automation-plugin__p_cb1_nfg_h1c}
   {#activate-content-automation-plugin__find-plugin-cmd}
{#activate-content-automation-plugin__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). {#activate-content-automation-plugin__activate-plugin}
{#activate-content-automation-plugin__activate-plugin}{#activate-content-automation-plugin__steps_rfx_bf1_2t}
**Related concepts**   

* [Creating campaigns with Content Experiences](https://servicenow-prod.fluidtopics.net/UIgual3XKkMkhkD9gPr~EQ "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time.")  
**Related reference**   

* [Components installed with Content Experiences](https://servicenow-prod.fluidtopics.net/1B_PxeQlBU5ck6ORrd8I2g "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.")
* [Properties installed with Content Experiences](https://servicenow-prod.fluidtopics.net/Umr6J1Qaf_oiH~gWW19xUw "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.")

*[\>]: and then