---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a reminder in Agent Workspace for HR Case Management

# Create a reminder in Agent Workspace for HR Case Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create reminders from an HR case or task to receive an intimation which will
allow you to follow up by a specific date. Reminders enable timely communication and make
sure that the actions are taken.

## Before you begin

Role required: sn_hr_core.case_writer

## Procedure

1. Navigate to AllHR Case ManagementAgent Workspace for HR Case Management.
2. Find the case you for which you want to add a reminder.  
   For more information on finding an HR case, see [Using Agent Workspace for HR Case Management](https://servicenow-prod.fluidtopics.net/tKXd_Y063P_QuaviFtvHuA "As an HR agent, use the Agent Workspace for HR Case Management to interact with employees, respond to inquiries, and resolve issues.").
3. Select the ![More icon]() more icon.
4. Select Set reminder.
5. Fill in the fields.  
   {#hr-agent-ws-reminder__table_l2c_hjj_3nb__entry__2}

   | Field | Description |
   |-|-|
   | Short description | Text that describes the reminder. |
   | Date time | The date and time on which you want to receive the reminder. |
   | Task | The task or case associated with the reminder. Automatically appears based on the case or task you have displayed when creating the reminder. |
   | User | The name of the logged in user that created the reminder. |
   | Reminder | Status of the reminder. |
   [Table 1. Create New Reminder]

   {#hr-agent-ws-reminder__table_l2c_hjj_3nb}
6. Click Save.  
   You can view your reminders from the HR case list, by scrolling down and selecting Reminders.  
   Note:  
   * When alert is activated, a number appears inside the Notifications icon (![Notifications icon]()) and the notifications message scrolls across the screen to remind you.
   * Reminder notifications appear only to the user who has set the reminders.
   {#hr-agent-ws-reminder__ul_ksj_2qn_jdc}
{#hr-agent-ws-reminder__steps_j4t_hxs_v5b}

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