---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure Microsoft Outlook Add-In for Legal Service Delivery

# Configure Microsoft Outlook Add-In for Legal Service Delivery {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install and add the Microsoft Outlook Add-In for Legal Service Delivery to your Microsoft Outlook and enable intake forms for submitting legal requests or matters.
* **[Activate Microsoft Outlook Add-In for Legal Service Delivery](https://servicenow-prod.fluidtopics.net/U7w8M_X~OrTr03MthSUTCA)**   
  You can activate the Microsoft Outlook Add-In for Legal Service Delivery plugin (sn_lg_outlook) for Legal Service Delivery if you have the admin role.
* **[Download Microsoft Outlook Add-In for Legal Service Delivery manifest file](https://servicenow-prod.fluidtopics.net/Mhs1KX0j8lz1ZGVk3si6jg)**   
  As an admin, download Microsoft Outlook Add-In for Legal Service Delivery manifest file.
* **[Deploy Microsoft Outlook Add-In for Legal Service Delivery](https://servicenow-prod.fluidtopics.net/JdMTN3XqZOSPztjEenizqA)**   
  Deploy Microsoft Outlook Add-In for Legal Service Delivery for it to be available in Microsoft Outlook to submit legal requests.
* **[Enable intake forms for Microsoft Outlook Add-In for Legal Service Delivery](https://servicenow-prod.fluidtopics.net/psbKq7dEsoC1alDgsVqWQQ)**   
  Enable intake forms to be available as categories while submitting legal requests or matters from Microsoft Outlook using Microsoft Outlook Add-In for Legal Service Delivery.
* **[Auto populate information from email to legal request or matter](https://servicenow-prod.fluidtopics.net/aHDtx97f0dZkAjd7MOssBg)**   
  Map the sender's email address, email content, and subject field from an email to legal request fields to automatically fill in information from the email to the submitted legal request.