---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Activate Content engagement

# Activate Content engagement {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can activate the Content Engagement \[sn_ce\] plugin if you have the admin role to enable employee engagement activities (reaction icons, comments, or sharing content) with portal and mobile content.

## Before you begin

Role required: admin

Activate the Content Publishing \[sn_cd\] plugin: [Activate Content Publishing](https://servicenow-prod.fluidtopics.net/jk2HHQI4m24GZZRUurgdqQ "You can activate the Content Publishing if you have the admin role to distribute meaningful content to employees through multiple channels. This plugin includes demo data and activates related plugins if they are not already active. To use the Employee Communities feature, activate the Customer Communities [com.sn_customer_communities] plugin.")

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#installing-content-engagement__find-plugins-cmd}
{#installing-content-engagement__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#installing-content-engagement__p_cb1_nfg_h1c}
   {#installing-content-engagement__find-plugin-cmd}
{#installing-content-engagement__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). {#installing-content-engagement__activate-plugin}
{#installing-content-engagement__activate-plugin}{#installing-content-engagement__steps_rfx_bf1_2t}
**Related concepts**   

* [Content engagement](https://servicenow-prod.fluidtopics.net/t2UdLAwBAVelAtgGTlGwKA "Content engagement enhances news articles by providing users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.")  
**Related reference**   

* [Components installed with Content engagement](https://servicenow-prod.fluidtopics.net/iADA1KlNnfGt6VTsXLe26w "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.")

*[\>]: and then