---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Modify the Guided self-service widget display

# Modify the Guided self-service widget display {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The widget displays the help content for the Employee Center Pro Kiosk user. You can configure the instance options based on your display preferences.

## Before you begin

Role required: sn_hr_sp.esc_admin

## Procedure

1. Navigate to Employee Center or Employee Center Pro Kiosk home page.
2. Click the Guided Self-Service widget.
3. Press and hold the control key on the keyboard, right-click the widget, and then select Instance Options.
4. Configure the instance options.  
   {#config-guided-help-gss-instance__table_cq4_vdk_crb__entry__2}

   | Instance option | Description |
   |-|-|
   | Data Guided Help Processes | Select the processes for guided self-service. For example, <kbd class="ph userinput">Email recovery</kbd> or <kbd class="ph userinput">Password reset</kbd> Note: Ensure the guided help process is marked active for display on the widget. |
   | Load Configuration | Sets how the order in which the page and widgets data loads. Select one of the following options: Asynchronous: First the page loads, then the widgets data loads. Users see content appear in the widgets as soon as each individual widget loads. Synchronous: Page and widget data loads at the same time. The page remains blank until all the data loads. |
   | Show empty state | Allows the widget to appear if there are no published news articles |
   [Table 1. Widget instance options]

   {#config-guided-help-gss-instance__table_cq4_vdk_crb}  
   Note:  
   These options are available from the home page widget only. The topic page widget doesn't show the options.
5. Click Save.
**Related concepts**   

* [Guided Self-Service in Employee Center](https://servicenow-prod.fluidtopics.net/LY1ZfDPEBGQT2RUtyh~lUw "Empower employees with easier self-serve capabilities through guided experiences to improve productivity and efficiency.")