Visitor Reception Dashboard

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Visitor Reception Dashboard

    The Visitor Reception Dashboard provides real-time tracking and visibility into visitor registrations created within the application for any given day. It enables you to monitor the status of visitors currently on the premises, including those expected, checked in, checked out, on break, or no-shows. This dashboard offers a comprehensive overview to help Workplace Visitor Management managers efficiently oversee visitor activity and status throughout the day.

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    Note that the Workplace Visitor Management dashboard has been migrated to Workplace Central, where new and out-of-the-box dashboards are now available. Existing customers can still access the old dashboards temporarily, but these will be deprecated soon.

    How to Access

    Access the Visitor Reception Dashboard by navigating to All > Workplace Central > Workplace Dashboards within the platform. You can select a specific location via the "Visiting Location" field to filter and display visitor reports for that location in separate tabs.

    Intended Users and Roles

    This dashboard is designed primarily for Workplace Visitor Management managers who require visibility into visitor registrations and statuses throughout the day. The required role to access and benefit from this dashboard is snwsdvisitor.manager.

    Key Benefits

    • Review visitor registrations created on the current day.
    • Monitor visitors currently checked in and those who have checked out.
    • Track visitors on break and those expected at any hour.
    • Identify cancelled registrations and no-show visitors promptly.

    Data Visualizations

    The dashboard includes both single score metrics and detailed lists to provide a clear picture of visitor activity:

    • Single Score Metrics: Display the count of expected visitors today, visitors checked in, on break, checked out, and cancelled registrations.
    • Hourly Trend: Column chart showing the number of visitors expected each hour of the current day to visualize visitor flow trends.
    • Lists: Detailed lists of visitor registrations categorized by expected, checked in, on break, checked out, and cancelled registrations for easy review.

    Related Tasks

    The dashboard also facilitates quick access to visit logs, enabling managers to perform deeper analysis or auditing of visitor activity as needed.

    With the Visitor Reception Dashboard, you can track visitor registrations created in the application on any day. Track the statuses of visitors who are on the premises. View the number of visitors who are expected, have checked in, have checked out, are on break, or have not showed up.

    Note:
    The Workplace Visitor Management dashboard is migrated to Workplace Central. You can start using the migrated dashboards from Workplace Central. The out-of-the-box dashboards are also migrated to Workplace Central. Old dashboards are not supported for new Workplace Service Delivery customers. For existing customers, old dashboards are currently available but will be deprecated soon.

    For more information about the migrated dashboard, see Reservation Management dashboard.

    Figure 1. Visitor Reception Dashboard
    Visitor Reception Dashboard

    To access the Visitor Reception Dashboard, navigate to All > Workplace Central > Workplace Dashboards .

    Select a location in the Visiting Location field at the top to display reports for that location in separate tabs.

    End user and roles

    Table 1. End user and roles
    End user and goal Required role Benefits
    Workplace Visitor Management manager: Needs visibility into the real-time status and the number of the visitor registrations created. sn_wsd_visitor.manager
    • Review current day's visitor registrations
    • Monitor visitor registrations created by employees.
    • Monitor visitors who are currently checked in and the visitors who have checked out.
    • Monitor visitors who are on break.
    • Monitor expected visitors on the current day and at any hour.
    • Check cancelled registrations.
    • Check visitor's who did not show up.

    Data visualizations

    The Visitor reception dashboard allows you to view the following visualizations.
    Table 2. Data visualizations
    Title Type Description
    Expected visitors today Single score Single-score icon Number of expected visitors on the current day.
    Visitors that are checked in Single score Single-score icon Number of visitors who are currently checked.
    Visitors on break Single score Single-score icon Number of visitors who are currently on break.
    Visitors that are checked out Single score Single-score icon Number of visitors who have checked out on the current day.
    Cancelled visitor registrations Single score Single-score icon Number of cancelled visitor registrations.
    Visitors expected today per hour Column Columns icon Number of visitors expected at any hour on the current day. It shows the trend of the day according to when visitors are expected.
    Expected visitors today List Visitor registrations of the expected visitors on the current day.
    Visitors that are checked in List Visitor registrations of the visitors who are currently checked in.
    Visitors on break List Visitor registrations of the visitors who are currently on break.
    Visitors that are checked out List Visitor registrations of the visitors who have checked out.
    Cancelled visitor registrations List Cancelled visitor registrations.