---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure an email notification for an exposure notice

# Configure an email notification for an exposure notice {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure an email notification to use in the Emergency Outreach to
send to potentially exposed contacts in an exposure case to notify them of potential
exposure from an affected employee.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem NotificationsEmailNotifications.
2. Review the existing Notify Exposed Contact email notification to familiarize yourself with the script and other settings.
3. Click New.
4. In the Table field, select the Exposure Notice \[sn_imt_tracing_exposure_notice\] table.
5. On the When to send tab, complete the following settings.
   1. In the Send when field, select Record inserted or updated.
   2. Set the Conditions criteria to \[User.Active\]\[is\]\[true\] and \[Notification count\]\[changes\].
   3. In the Advanced condition field, enter the following code:  

          var exposedContactNotificationSysId = '<your-sys_id>';
          answer = current.outreach.notification == exposedContactNotificationSysId;

      Replace the \<your-sys_id\> variable with the sys_id notification
      that you're adding by right-clicking in the header, selecting the
      Copy sys_id option, and pasting the
      sys_id into the code line.
   {#configure-notify-exp-contact-email__substeps_t4l_52d_gmb}
6. On the Who will receive tab, open Users/Groups in fields and select Assigned to.
7. Complete the remaining information on the What it will contain tab.
8. Click Submit.
9. In the Notifications list, open the notification that you added and click Preview Notification.
10. Review the notification and make any changes required.
11. Click Update.
{#configure-notify-exp-contact-email__steps_hd1_rjh_nlb}

## What to do next

[Configure an Emergency Outreach notification for the exposure notice](https://servicenow-prod.fluidtopics.net/Pg6Q9Ghh1slEu8Ml_UzVlg "Configure an Emergency Outreach notification to send email and mobile push notifications to potentially exposed employees in an exposure case to notify them of a potential exposure from an affected employee.").

*[\>]: and then