---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Administer Now Mobile

# Administer Now Mobile {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the Now Mobile experience for your employees to enable
them to access features from Lifecycle Events, Journey designer, and Agent Chat in their mobile devices.

Configure the different media sections to provide relevant content to new hires at different
stages of the onboarding process. And you can enable chat so that new hires can chat with a live
or virtual agent from within the app.

The following video provides an overview on how to configure the mobile onboarding.
* **[Select a Lifecycle Event for Now Mobile](https://servicenow-prod.fluidtopics.net/L1pQYh4rCt5zZ6pQiEQh8A)**   
  Select the Lifecycle Event that you want to use with Now Mobile. When an onboarding case for that event type is created, the new hire completes the to-dos that are associated with that case.
* **[Configure a media section for Now Mobile](https://servicenow-prod.fluidtopics.net/1bzd0HdccEQ1Bc1N_0j9Zg)**   
  Configure one or more of the media sections for Now Mobile to provide relevant content to new hires at different stages of the onboarding process.
* **[Enable Agent Chat in Now Mobile](https://servicenow-prod.fluidtopics.net/zySeq9L7Lc7WBD8i0G3Xqw)**   
  Activate the Chat quick action so that your new hires can chat with a live or virtual agent.
* **[Configure Journeys for Now Mobile](https://servicenow-prod.fluidtopics.net/d2CPF_S4AjsESGoZkoe_eA)**   
  Configure Journey designer in Now Mobile to enable managers, mentors, and employees to interact with their journeys from their mobile devices.