---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Integrated service and experience feedback management

# Integrated service and experience feedback management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage the experience and service feedback widgets according to your organizational need.
* **[Modify the experience flow feedback widget](https://servicenow-prod.fluidtopics.net/LuApfIiHBwN0TdH9cDugTg)**   
  Customize the appearance of the experience flow feedback widget with the instance options.
* **[Modify the workflow feedback widget](https://servicenow-prod.fluidtopics.net/gZ_xX7R39ylgtDUaTDNR5g)**   
  Customize the appearance of the workflow feedback widget with the instance options.

**Related concepts**   

* [Action framework](https://servicenow-prod.fluidtopics.net/bPKHwZePx1nNzR0~U1kaPQ "Manage the Employee Center action framework according to your organizational need.")
* [Creating campaigns with Content Experiences](https://servicenow-prod.fluidtopics.net/UIgual3XKkMkhkD9gPr~EQ "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time.")
* [Managing content requests with Content Governance](https://servicenow-prod.fluidtopics.net/P_2HsfTP3w1YcjEEtNCC6A "Content Governance provides a streamlined way for employees to ask for content to be created, track the progress, preview the content, and approve it before it is published.")
* [Creating employee communications with Content Publishing](https://servicenow-prod.fluidtopics.net/H_Jb24A~RpXsKDlu5qQKvQ "Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.")
* [Content management on topic pages](https://servicenow-prod.fluidtopics.net/dfYaBIV6LNNbtMGWleOnFg "Manage the content available on the topic pages on your Employee Center portal.")
* [Improve portal performance](https://servicenow-prod.fluidtopics.net/J0u5Tb6JBqSzFmiIpzFtjA "Discover ways to reduce portal loading time and enhance portal display.")