Vaccination Status

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
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    Summary of Vaccination Status

    The ServiceNow® Vaccination Status application enables HR departments to track and manage employee vaccination data within the workplace. This capability supports workforce planning and helps ensure a safe return to work by allowing users to submit vaccination documentation and update their status manually. Administrators can monitor vaccination compliance and manage exemption requests efficiently.

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    Vaccination Status is part of the broader Safe Workplace suite, which includes applications for employee readiness surveys, health screenings, workspace management, PPE inventory, and contact tracing, all designed to help organizations resume operations safely after emergencies like the COVID-19 pandemic.

    Key Features

    • Data Collection and Management: Users can report vaccination dates and upload supporting documentation; administrators can confirm vaccination status and review profiles.
    • Exemptions Handling: Employees can request vaccine exemptions, which admins or managers review and approve or deny via the Employee Readiness Core Approval Portal.
    • Privacy and Compliance Configuration: Organizations can set data retention policies by country, manage privacy consent for vaccination data, and configure vaccine and booster types.
    • Automated Validation: Integration with third-party validator services and workflows allows automated vaccine response reviews.
    • Virtual Agent Support: Users can report vaccination status through SMS via a Virtual Agent conversation.
    • Dashboard Reporting: Provides insights into organizational vaccination status through comprehensive reporting tools.
    • Installation and Environment Support: Available for commercial, federal, and on-premise environments with specific installation guidelines and licensing requirements.

    Implementation Considerations

    • Only users with admin roles can install and configure the application.
    • Organizations are responsible for adapting application templates and configurations to comply with applicable laws and regulations, including data protection and employment laws.
    • Government agencies must ensure ethical and legal compliance before implementation and recognize that usage rights are provided free of charge without future payment obligations.

    Practical Benefits for ServiceNow Customers

    By deploying Vaccination Status, ServiceNow customers can streamline vaccination tracking and compliance, enhancing workplace safety and readiness. The application integrates with other Safe Workplace suite tools to provide a holistic approach to pandemic response and workforce management. Customers benefit from configurable privacy settings, automated validations, and detailed reporting to support data-driven decisions related to employee health and safety protocols.

    The ServiceNow® Vaccination Status application gives HR departments the ability to track the status of user vaccinations in the workplace. Organizations can collect vaccination data for workforce planning, as needed based on business requirements, and report on the readiness of the workplace. Users are empowered to submit documentation of completed vaccinations to meet their organization’s health and safety requirement for a safe return to the workplace, while administrators can track the status of user vaccination in the workplace. Status updates can be made manually by the user.

    Use with other Safe Workplace suite applications

    Vaccination Status is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
    • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
    • With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.