Report a payslip issue in Oracle HCM

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Report an issue in your Oracle HCM payslip from Employee Center.

    Before you begin

    • Role required: none
    • You might not be able to report a payslip discrepancy if your HR profile does not have a valid Correlation ID or Person ID, and Employment Start Date.

    Procedure

    1. Open Employee Center.
    2. Navigate to Catalog > Payroll > Payroll Discrepancy - Oracle HCM Cloud.
    3. In the Payroll year field, select the year in which the payslip was generated.
    4. In the Payroll month field, select the month in which the payslip was generated.
    5. In the Payment date field, select the date on which the payslip was generated.
    6. In the Legal Employer field, select the legal employer from which the payslip was generated.
      Note:
      This field appears only when you have payslips generated from multiple employers.
    7. In the How can we help you with this payslip field, specify the discrepancy that is found in the payslip.
    8. Click Submit.
      An HR case gets created under the Payroll cases category.