---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Center features and interface

# Employee Center features and interface {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Learn about the Employee Center user interface.
Employee Center is delivered to all customers as a pre-installed application, while Employee Center Pro is a licensed application and must be separately installed. For more information on Employee Center Pro, see [Employee Center Pro features and interface](https://servicenow-prod.fluidtopics.net/tzx9Xyvw3iAeHaE9OQ~Xkw "ServiceNow Employee Center portal is packaged as two separate ServiceNow Store applications: Employee Center and Employee Center Pro.").  
Figure 1. Employee Center feature summary  
Note:  
These images are for illustration purpose only. For more up-to-date theme and UI, see the product interface.

## Employee Center home page {#emp-center-user-interface__section_vbw_2d1_sqb}

Employee Center application is available by default. This portal is loaded with the latest widgets and a modern portal theme that gives an employee-centric content delivery experience.  
Figure 2. Home page and widgets  
Note:  
The latest widgets are made available only after you install Employee Center from the ServiceNow Store.

* Enhanced home page theme: Unifies various types of content, such as requests, articles, and quick links. Theme aligns with the latest sets components, a new color scheme, a logo update, and CSS variable adjustments for better browsing experience.
* Header enhancement: Helps users navigate to the tasks, requests, favorites, and search effectively.
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## Browse experience {#emp-center-user-interface__section_rz3_s2z_sqb}

The browse experience within the Unified Taxonomy drives the employee-centric discovery experience across the portal by offering a combination of widgets and portal pages that use a unified content taxonomy to tailor content based on employee
needs.

This approach enables the inclusion of multi-department portal pages, such as HR, IT, Legal, and Workplace, within the same portal, providing a unified experience.

Key features include:

* [Unified Taxonomy for Employee Center](https://servicenow-prod.fluidtopics.net/kD~zEm5nDum~lAHNc2e11g "Unified Taxonomy is a collection of hierarchical topics that brings together different content types, such as requests, articles, quick links, learning content, and employee communications."): Unifies various types of content, such as requests, articles, and quick links, to create an improved browsing experience.
* [Dynamic topic pages](https://servicenow-prod.fluidtopics.net/TQGzt831gqdOFVkjR4CWbg "Dynamic topic pages are topic pages that are dynamically configured using content tagged to a unified taxonomy across all departments."): Dynamically delivers content tagged to the taxonomy.
* [Configure Mega menu](https://servicenow-prod.fluidtopics.net/07zf~AHLP~bzWuhTJTI~LA "The mega menu enables you to easily navigate to a topic and its child topic. The taxonomy you associate with the employee center portal record determines the mega menu and its menu items. By default, the topics and child topics you create in the taxonomy are displayed as mega menu items."): Easily navigate to topics and their subcategories in one place, providing a seamless navigation experience.

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The browse experience ensures that your Employee Center portal is not only unified and comprehensive but also user-friendly, facilitating easier access to relevant information based on employee needs.

## Unified browse {#emp-center-user-interface__section_p2s_v2z_sqb}

Delivers a unified content view for requests and articles that are associated to the topic and its child topics. A portal admin can feature any content under this feature.  
Figure 3. Browsing experience

## Content recommendations {#emp-center-user-interface__section_av1_1w4_fyb}

Get the most relevant content like Knowledge Base articles, Service Catalog items, and Learning content chosen for you by popularity or by ML-based user metrics.

## Cross-channel favorites {#emp-center-user-interface__section_jdp_kpl_kcc}

Employees get quick access to frequently-used content across multiple channels and business units directly from the My favorites widget on the home page or the My Favorites link in the [global header navigation bar](https://servicenow-prod.fluidtopics.net/mrnCclEK3FicBWULoF3c6Q "The global header is the first row in the Employee Center portal header. The global header contains menus that enable you to navigate to the My To-dos page, My Requests page, More menu, user profile, and Tours.").

For configuration, see [Cross-channel favorites](https://servicenow-prod.fluidtopics.net/i_VK0ImZQFAQX31IL9j2~Q "A cross-channel favorites provides quick access to the content the employees use frequently and offers extensibility for BUs.").