---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure your own connection and credential alias for personal authentication mode

# Configure your own connection and credential alias for personal authentication mode {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 29, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Configure your own connection and credential alias if you don't want to use the default alias created during the personal authentication mode application registration. You can configure your calendar to use the alias as an
override alias.

## Before you begin

Note:  
Configure your own connection and credential alias only when multiple delegated user emails are required. Ensure that the alias is specified on the calendar provider as well.  
Ensure that the application scope is set to Workplace Calendar Synchronization. Otherwise, do the following:

1. Select the Application scope icon (![Application scope icon.]()) on the top-right corner of your Employee Center home page.
2. In the drop- down, select the option consisting Application scope.
3. In the filter navigator, search and select Workplace Calendar Synchronization.
4. Refresh the page.
{#configure-your-own-connection-and-credential-alias-for-personal-auth__ol_q1s_nnx_byb}

Role required: admin

## About this task

The application by default provides a connection and credential. Perform this procedure if you want to create your own connection and credential alias instead of using the default alias. If you want to use the default alias,
refer to [Configure personal authentication mode Connection and Credential alias for Microsoft Exchange Online](https://servicenow-prod.fluidtopics.net/Ma1bzsvslghqpvNCuE4k0Q "Establish a personal authentication mode connection and credential alias for Microsoft Exchange Online. Ensure that the values for the connection and credentials alias are set as specified.").

## Procedure

1. Navigate to AllConnections \& CredentialsConnection \& Credential Aliases.
2. Select New.
3. On the form, fill in the fields.  
   {#configure-your-own-connection-and-credential-alias-for-personal-auth__table_vz4_4m4_byb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the connection and credential alias. |
   | ID | The field is automatically generated after you save the form based on the specified Name. |
   | Application | Ensure that the application is set as Workplace Calendar Synchronization |
   | Parent alias | Select sn_ex_online_spke.Microsoft_Exchange_Online. |
   [Table 1. Connection \& Credential Aliases form]

   {#configure-your-own-connection-and-credential-alias-for-personal-auth__table_vz4_4m4_byb}
4. Select Submit.  
   The Connection and Credential alias record is created. As the next step, you must create a OAuth 2.0 credential record.
5. Create an OAuth 2.0 credential to use in the newly created connection and credential alias record.
   1. Navigate to AllConnections \& CredentialsCredentials.
   2. Select New.
   3. Select OAuth 2.0 Credentials.
   4. On the form, fill in the fields.  
      {#configure-your-own-connection-and-credential-alias-for-personal-auth__table_uzk_pp4_byb__entry__2}

      | Field | Descriptions |
      |-|-|
      | Name | Name of the credential. Provide a unique name to differentiate from the default credentials provided by the application. |
      | Active | Option to activate the credential. |
      | OAuth Entity Profile | Select the default OAuth entity profile that was generated when you performed the personal authentication mode app registry in [Setup personal authentication mode OAuth connectivity with Microsoft Exchange Online](https://servicenow-prod.fluidtopics.net/b~nR5O8yg0vanEzlEp7Y2A "Create a personal authentication mode application registry for Microsoft Exchange Online with ServiceNow instance for OAuth authorization."). |
      | Applies to | Specify how you want to apply to the MID Servers. |
      | Order | Order for the credential. |
      [Table 2. OAuth 2.0 Credentials form]

      {#configure-your-own-connection-and-credential-alias-for-personal-auth__table_uzk_pp4_byb}
   5. Select Submit.  
      The credential record is created.
   6. Open the credential record that you created.
   7. On the form, select Get OAuth Token.  
      Note:  
      If you're configuring a strict mode, then you must perform this step.  
      On the Microsoft window that opens, enter your credentials.
   8. Select Update.
   {#configure-your-own-connection-and-credential-alias-for-personal-auth__substeps_ewk_np4_byb}
6. Configure the connection for the connection and credential alias.
   1. Navigate to AllConnections \& CredentialsConnection \& Credential aliases.
   2. Select the connection and credential record that you created in the initial steps.
   3. On the form, in the Connections related list, select New.
   4. On the form, fill in the fields.  
      {#configure-your-own-connection-and-credential-alias-for-personal-auth__table_bhb_my4_byb__entry__2}

      | Field | Description |
      |-|-|
      | Name | Name of the connection. |
      | Credential | Select the credential record that you created in Step 5. |
      | Connection alias | The field is automatically set with the connection and credential alias. |
      | Connection URL | Enter <https://graph.microsoft.com> |
      [Table 3. HTTPs Connection form]

      {#configure-your-own-connection-and-credential-alias-for-personal-auth__table_bhb_my4_byb}
   5. Select Submit.
   {#configure-your-own-connection-and-credential-alias-for-personal-auth__substeps_dpx_rs4_dyb}

*[\>]: and then


