--- sourceDocument: Xanadu Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Components installed with Content Publishing # Components installed with Content Publishing {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Several types of components install with the activation of the Content Delivery \[com.sn_content_delivery\] plugin, including tables, user roles, and scheduled jobs. Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). Demo data is available for this feature. Note: The Content Publishing \[com.sn_content_delivery\] plugin activates the sn_cd.min_admin_count system property \[sys_properties.list\]. This property prevents you from deleting your only Content Publishing admin user by requiring a minimum number (default is two) of active users with this role. ## Roles installed {#installed-with-content-delivery__section_wly_yyh_wdb} The following roles are included when you install Employee Center application (sn_ex_sp):{#installed-with-content-delivery__table_qyy_dv2_sqb__entry__3}{#installed-with-content-delivery__p_g22_nfg_h1c}{#installed-with-content-delivery__p_h22_nfg_h1c} | Role title \[name\] | Description | Contains roles | |-|-|-| | Content Publishing Admin\[sn_cd.content_admin\] | Grants access to all Content Publishing information and privileges. Can access read and write records to the content publishing tables.{#installed-with-content-delivery__p_d22_nfg_h1c} Can add or edit content type.{#installed-with-content-delivery__p_e22_nfg_h1c} Can create or edit Content templates.{#installed-with-content-delivery__p_f22_nfg_h1c} Can schedule content for the service portal or Employee Center. | * Content Publishing Manager \[sn_cd.content_manager\] * Template Manager \[sn_cd.content_template_owner\] {#installed-with-content-delivery__ul_slc_sjx_fyb} | | Content Approver \[sn_cd.content_approver\] | | approver_user | | Content Publishing Manager\[sn_cd.content_manager\] | Can create and schedule content for Content Publishing. | None | | Template Manager \[sn_cd.content_template_owner\] | Can create and view content templates for news articles. | None | | Campaign manager \[sn_ca.campaign_manager\] | Provides access to all Content Experiences content. This includes: Creating and scheduling content for the Employee Center and campaigns. | * sn_esign.config_manager * sn_cda.analytics_reader * sn_cd.content_approver {#installed-with-content-delivery__ul_qdf_mv2_sqb} | | Content Publishing Analytics Admin\[sn_cda.analytics_admin\] | Required to set up an analytics profile. | None | | Content Publishing Analytics Reader\[sn_cda.analytics_reader\] | Can access and view analytics reports. | None | [Table 1. Roles installed] {#installed-with-content-delivery__table_qyy_dv2_sqb} ## Scheduled jobs installed {#installed-with-content-delivery__section_glq_czh_wdb} {#installed-with-content-delivery__table_dx3_gb1_wdb__entry__2}{#installed-with-content-delivery__p_i22_nfg_h1c}{#installed-with-content-delivery__p_j22_nfg_h1c}{#installed-with-content-delivery__p_k22_nfg_h1c} | Scheduled job | Description | |-|-| | Content Publishing: Send Notifications | Sends email notification for a specified audience and specified date. Runs every hour by default. | | Content Publishing: Post to Forums | Posts community content to community forums. Runs every hour by default. | | Content Publishing: Process To-dos | Creates to-do tasks for assigned audience. Runs every hour by default. | | Content Publishing: Send MS Teams Notifications | Sends a scheduled notification to employees in MS Teams Runs every hour by default. | [Table 2. Scheduled jobs installed] {#installed-with-content-delivery__table_dx3_gb1_wdb} ## Tables installed {#installed-with-content-delivery__section_s1x_dzh_wdb} {#installed-with-content-delivery__table_fbz_45z_vdb__entry__2} | Table | Description | |-|-| | Audience \[sn_cd_audience\] | A targeted group of users. | | Audience Data \[sn_cd_audience_data\] | Used when Audience type is Upload File from the Audience form. Where you store uploaded users. | | Block Content\[sn_cd_block\] | Reusable content for notifications, rich-text announcements, or community posts (when you install communities). | | Community Content \[sn_cd_content_community\] | Content posted to a topic or forum in a community. Community content can be: * Blog * Event * Video * Post list {#installed-with-content-delivery__ul_lwl_xts_kfb} | | To-do Content \[sn_cd_content_todo\] | Defines the to-do content. To-do content are tasks assigned to employees that can be a part of a campaign. To-dos can also trigger additional content after completing the initial task.{#installed-with-content-delivery__p_l22_nfg_h1c} Users verify task completion by: * Button click * Video launch * Link click {#installed-with-content-delivery__ul_fk3_p5s_kfb} | | Content Task \[sn_cd_task\] | Extends the HR task \[sn_hr_core_task\] table and where you create tasks for the Employee Center to-dos. | | Org Chart Configuration \[sn_cd_config_org_chart\] | What information appears on the Org Chart. | | User Display Configuration \[sn_cd_user_display_configuration\] | Controls when users display on the Org Chart page and HRI My Team widget in the Employee Center. | | Content \[sn_cd_content_base\] | Base table for fields common to Content tables. | | News Content \[sn_cd_content_news\] | Company news and announcements published to the portal via widgets. | | Notification Content \[sn_cd_content_notification\] | Defines an email blast announcing important news and links directing the user to the service portal. | | Portal Content \[sn_cd_content_portal\] | Content or information you make available to your employees on the Employee Center. Content can be a banner, calendar, event, image-based link, rich text, URL, or video. | | Content Type \[sn_cd_content_type\] | Classifies the content you want to appear on the Employee Center. Examples are: * Community content * Portal content * Notification content * To-do content {#installed-with-content-delivery__ul_qgt_wps_kfb} | | Schedule Content \[sn_cd_content_visibility\] | Determines what content appears on the Employee Center, for what audience, and when. | | Link Content \[sn_cd_url_asset\] | URL links to information to appear on the Employee Center. | [Table 3. Tables installed] {#installed-with-content-delivery__table_fbz_45z_vdb} ## Widgets installed {#installed-with-content-delivery__id_q2v_c2c_1zb} {#installed-with-content-delivery__table_jm3_3kr_rdb__entry__3}{#installed-with-content-delivery__p_p22_nfg_h1c} | Widget | ID | Description | |-|-|-| | Announcements (CD) | cd-announcements | Shows portal content with content type of Rich Text. Generally, a brief broadcast message and shows in a carousel when there are multiple items. | | Category News Feed | cd-news-feed-category | Shows previews of news articles for a specific category. | | Content Experience | cd-content-experience | Delivers targeted, actionable communications to employees. For more information, see [Creating campaigns with Content Experiences](https://servicenow-prod.fluidtopics.net/UIgual3XKkMkhkD9gPr~EQ "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time."). | | Content To-do (CD) | cd-content-todo | This widget is part of the HR to-do completion process used in the Employee Service Center, but cannot be used as a standalone widget. | | Event Calendar (CD) | cd-event-calendar | Shows portal content with content type of Calendar. Shows schedules. | | Featured News | cd-news-featured | Shows highlighted articles at the top of the News Center. | | Information Links (CD) | cd-information-links | Shows portal content with content type of URL. Shows hyperlinks. | | News Article Detail | cd-news-article-detail | Appears on the Article details page and holds the article body as created in the Rich Content Editor. | | News Dataloader | cd-news-dataloader | Can be added to the Article details page to facilitate data sharing between the widgets on the page, which reduces the page loading time. | | News Feed | cd-news-feed | Appears on the home page, News Center, and article details pages and holds previews of news articles. | | News Header | cd-news-header | Appears on the Article details page and holds the headline, subheadline and image thumbnail. | | News Info | cd-news-info | Appears on the Article details page and holds the news article publication date and Copy Link button. | | Organization Chart (CD) | cd-orgchart | Shows an organization chart of an employee. | | Preview Mobile Content (CD) | cd-preview-mobile-content | Notifications that show up in mobile view. | | Preview of Content To-do (CD) | preview_content_todos | Shows a preview of to-do content. | | Quick Links (CD) | cd-quick-links | Shows portal content with content type of Image-based Link. Shows a row of clickable images. | | Rich Content (CD) | cd-richcontent | Allows you to publish rich content like a long-form article within a widget on the portal (page or topic). Shows previews of three pieces of rich content. Appears as a carousel when are there more than three published pieces of rich content. | | Styled Content (CD) | cd-styled-content | Shows portal content with content type of Styled Content. Shows informative banners or text. You can configure color, alignment, and other options for text and background.{#installed-with-content-delivery__p_o22_nfg_h1c} Appears as a carousel when there are multiple items. | | Upcoming Events (CD) | cd-upcoming-events | Shows portal content with content type of Event. Shows upcoming events. | | Video Carousel (CD) | cd-video-carousel | Shows portal content with content type of Video. Multiple videos show in a carousel. You can show a scrolling list of videos using this widget. Note: Only YouTube and Vimeo embedded links are supported. | | Welcome Banner (CD) | cd-banner | Shows portal content with content type of Banner. Generally used to show informative banners/text. Shows in a carousel when there are multiple items. | [Table 4. Widgets installed] {#installed-with-content-delivery__table_jm3_3kr_rdb} Note: These widgets support the Content Experience widget; they are not mean to be used directly in the portal: CD Preview widget, CE Banner content, CE Carousel Layout, CE List Layout, CE Styled Content, and CE Tile Layout. **Related concepts** * [Browser Extension for Employee Center forms](https://servicenow-prod.fluidtopics.net/GmsGD2vhZ5bUPVqaeX2Mnw "The Browser Extension for Employee Center forms provide information about various configurations required to set up the extension.") * [Campaign overview and Campaign analytics dashboards](https://servicenow-prod.fluidtopics.net/O9ej89RRsI0ACLLHI9t~Ug "Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.") * [Content Analytics dashboards](https://servicenow-prod.fluidtopics.net/VSgxkwUO6w1NQAYZieYCGQ "Content Analytics display data visualizations for portal data collected in the default tracking profile.") * [Content engagement dashboard](https://servicenow-prod.fluidtopics.net/E~hwAQ6bHM5JdXFFAPaClw "Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.") * [Content Library Overview dashboard](https://servicenow-prod.fluidtopics.net/ijBzq7tdo9hndy08bG1_rw "Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.") * [Employee Center widgets](https://servicenow-prod.fluidtopics.net/MFqiOmIOq20mp9lyfrodtQ "You can use base system widgets as-is in your Employee Center or clone them to suit your own business needs.") * [Employee Profile form](https://servicenow-prod.fluidtopics.net/AygvvWu5Wz20DxSyaGrF_A "An option in the Employee Profile configuration that provides a list of employee profile fields.") * [Enhanced Requests Experience forms](https://servicenow-prod.fluidtopics.net/kmNssP18jy8aW93BlKbPKg "The forms provide information to set up the Enhanced Requests Experience.") * [Feedback Analytics dashboard](https://servicenow-prod.fluidtopics.net/Ks9JliGxNLHlVic8ldiTgw "Track all your feedback responses with the Feedback Analytics for portals, email, Virtual Agent, kiosks, and Now Mobile.") **Related reference** * [Activity Configuration form](https://servicenow-prod.fluidtopics.net/5fsTNl0pw7C171C5eqzKhQ "Use the Activity Configuration form to do a basic configuration or an advanced configuration for an activity.") * [Activity Configuration Detail form](https://servicenow-prod.fluidtopics.net/3n1j0sEhLP4EHYk8lSFUkA "Use the Activity Configuration Detail form to specify which records you want to retrieve from a table when certain conditions are met for a basic activity configuration.") * [Approvals experience reference](https://servicenow-prod.fluidtopics.net/47N4qnhsbfbwtRfqoBG0FQ "Use the following reference information for better approval experience.") * [Block content form](https://servicenow-prod.fluidtopics.net/3Fzkh_VXqt3HU4xLSurs3g "Block content form") * [Components installed with Employee Center Pro](https://servicenow-prod.fluidtopics.net/aozV3O7BC6wVWx2OXEZQ9Q "Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.") * [Components installed with Content engagement](https://servicenow-prod.fluidtopics.net/iADA1KlNnfGt6VTsXLe26w "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Experiences](https://servicenow-prod.fluidtopics.net/1B_PxeQlBU5ck6ORrd8I2g "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Governance](https://servicenow-prod.fluidtopics.net/8~2d8dMu5cjP~l6hlQo~Ew "Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.") * [Components installed with Content Analytics](https://servicenow-prod.fluidtopics.net/svLmo4JHKXONQ2lusLn9KA "Several types of components install with the activation of the Content Analytics [sn_cda] plugin, including tables, user roles, and scheduled jobs.") * [Connected Content form](https://servicenow-prod.fluidtopics.net/P8blJU7FJval3LrhNYfllg "Use the connected content form to associate content to the topics in your taxonomy.") * [Default Employee Profile Header Configuration record](https://servicenow-prod.fluidtopics.net/tA3Fur8VxtSR9L9w2wTWQA "The default Employee Profile header configuration record contains the following field values.") * [Employee Profile Header Configuration form](https://servicenow-prod.fluidtopics.net/iJC~6AwR2GD6uLEGAQ85cg "Use the Employee Profile Header Configuration form to create a header for a profile.") * [Employee Profile portal configuration form](https://servicenow-prod.fluidtopics.net/D1J5UZJZpgMy__at2_Jnfg "Use the Employee Profile Portal Configuration form to configure the profile for a service portal.") * [Employee Profile upgrade scenarios](https://servicenow-prod.fluidtopics.net/hn3UmnIfOMJy8gqJooSllA "After upgrading Employee Profile to version 11.0.3, the profile pages on all portals are updated based on the following scenarios.") * [External Link form](https://servicenow-prod.fluidtopics.net/K4qxMHoAOYK5gfnmoB7G~Q "Use the External Link form to create an external link.") * [Featured Content form](https://servicenow-prod.fluidtopics.net/4zt5vJVQiU3oeFUDejB58g "Use the featured content form to mark the associated connected content as featured content for a topic.") * [Feedback configuration form](https://servicenow-prod.fluidtopics.net/H1sGZmDHiAPm~jxbZ3FCYA "Description of the feedback configuration form fields to target a portal for feedback responses.") * [Feedback definition form](https://servicenow-prod.fluidtopics.net/lydAvASPxWwWYsLs5QDf2w "Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.") * [Footer form](https://servicenow-prod.fluidtopics.net/S4XcRQh_ibu6dg9IrxVVSA "Use the Footer form to create a new footer that you want to appear in the Employee Center or Employee Center Pro.") * [Footer Menus form](https://servicenow-prod.fluidtopics.net/mGcIsY588jTqz5ehRvKKQA "Use the Footer Menus form to create a new footer menu that you want to appear on your Employee Center or Employee Center Pro.") * [Guided Self-Service reference](https://servicenow-prod.fluidtopics.net/29qsLCYGYtzThSFrLu~2EA "Use the following reference information for the Guided Self-Service functionality.") * [Link content form](https://servicenow-prod.fluidtopics.net/U2JznbM3BytuTvP_dJwJlQ "Link content form.") * [Menu Item form](https://servicenow-prod.fluidtopics.net/pi6a1GW~Lu8LnVzdFtKCBA "Use the Menu Items form to configure the items for the More menu on the Employee Center header.") * [Configuring translation for Content Publishing after upgrade](https://servicenow-prod.fluidtopics.net/_lI8GtGpBQhN5HHNs2l8_A "Content Publishing supports multi-lingual content creation by enabling content managers to easily change the interface language and request content translation through the Localization Framework.") * [Notification content form](https://servicenow-prod.fluidtopics.net/b_2YMaok3ObesgmVcFdZpg "Notification content form") * [Employee Profile Overview section form](https://servicenow-prod.fluidtopics.net/_buwBaYmtWnWIuNdPcCLvA "The overview section form enables you to configure a section on the Employee Profile UI.") * [Properties installed with Content Experiences](https://servicenow-prod.fluidtopics.net/Umr6J1Qaf_oiH~gWW19xUw "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.") * [Properties installed with Content Governance](https://servicenow-prod.fluidtopics.net/RcojombP_VnDCthGEYTGTw "The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.") * [Properties installed with Content Publishing](https://servicenow-prod.fluidtopics.net/qFfoQfp416ZlOfnXWG6CcQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.") * [Quick Link form](https://servicenow-prod.fluidtopics.net/FDY3LlbMi6QJS0GBGGiOwA "Use the Quick Link form to create a new quick link and specify the content type for the quick link.") * [Standard banner and icon sizes](https://servicenow-prod.fluidtopics.net/jSnpBhb1OR5_eUAds~nu1g "Use the following sizes for the banner and icons for optimal portal performance.") * [Tab widget mapping form](https://servicenow-prod.fluidtopics.net/2viB8xN6g_d6dyBPdP2krQ "You can use the tab widget mapping form to display widgets on a tab and control their visibility.") * [Taxonomy form](https://servicenow-prod.fluidtopics.net/OTFeOzA7SJqTVr9eOIdfEA "Use the taxonomy form to create your own taxonomy for the Employee Center portal.") * [To-do content form](https://servicenow-prod.fluidtopics.net/nth9lsuQ8SxTu8hPsdt2rg "Use the To-do content form to add to-dos to your portal page.") * [Topic form](https://servicenow-prod.fluidtopics.net/_RI2LGZUM8HHxlHoPxBmpg "Use the topic form to create topics for the new or cloned taxonomy.") * [User Criteria form](https://servicenow-prod.fluidtopics.net/bk0p7MvyEDWrwmuMR7Hlnw "Add a user criteria record to decide which users, roles, and groups can access a quick link.") * [User Criteria output](https://servicenow-prod.fluidtopics.net/yAaXdgV_Ld7jLZKU1oPSqg "User Criteria output based on Available For and Not Available For values.")