---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Update a visitor registration

# Update a visitor registration {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Track visitor registrations and update the status of a visitor while the visitor is
on the premises.

## Before you begin

Role required: sn_wsd_visitor.admin or sn_wsd_visitor.staff

## Procedure

1. Navigate to AllWorkplace Visitor ManagementVisitor Overview.
2. Select any of the following options to update the visitor registration.
   * All Visitor Registrations
   * My Visitor Registrations
   * Today's Registrations
   {#update-visitor-registration__choices_cgl_bnk_dnb}
3. Select the visitor registration which you want to update.
4. **Optional:** Select multiple registrations if you want to update them with the same status.
5. Based on the state change that you want to make, select any of the following options.

   | Option | Description |
   | Check in | Check in the visitor when they enter the premises. |
   | Print badges | Print a badge for the visitor. A preview of the badge is displayed before you print. |
   | Break check out | Check out the visitor when the visitor leaves the premises for a break. |
   | Break check in | Check in the visitor when the visitor is back to the premises after a break. |
   | Check out | Check out the visitor when the visitor leaves the premises and ends the visit. |
   | Didn't show up | The visitor did not show up. |
   | Cancel | Cancel the visitor registration. |
   |-|-|

   {#update-visitor-registration__choicetable_xcq_41t_fnb}  
   For more information about different states and about allowed state changes on a visitor registration, see [Visitor registration states](https://servicenow-prod.fluidtopics.net/uvpOfojbXn_PwREieBBIlQ "The visitor logs display the current state of visitor registrations. These states can be changed to other states.").

## Result

The status of the visitor registration is updated.
**Related concepts**   

* [Visitor registration states](https://servicenow-prod.fluidtopics.net/uvpOfojbXn_PwREieBBIlQ "The visitor logs display the current state of visitor registrations. These states can be changed to other states.")  
**Related tasks**   

* [View visitor registrations](https://servicenow-prod.fluidtopics.net/EAwHiK48cwG1wcxeEqAZKw "View visitor registrations submitted through the service portal. You can view all visitor registrations, the ones for the current day, and the ones that were made by you.")
* [View visitor policy confirmations](https://servicenow-prod.fluidtopics.net/GehM2bbKct3~Mla2fqqPGA "View policy confirmations that were submitted by the visitors.")
* [Anonymize a visitor](https://servicenow-prod.fluidtopics.net/wgH5GyGr7Z7KOVeCaEF1QA "As an admin, you can anonymize a visitor to delete the visitor record and all the details of the visitor. Any future registrations of the visitor are canceled.")
* [Apply visitor management archive policy](https://servicenow-prod.fluidtopics.net/pXA4oHlAuuZSV_lTdM36hA "Apply the archival policy for Workplace Visitor Management. The archival policy will archive old visitor records and visitor registration records that are more than one year old.")

*[\>]: and then