---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Sending an email notification after reassignment

# Sending an email notification after reassignment {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After you reassign an agent to an HR case, you can send an email to notify the
agent.

There are multiple ways to notify other agents that you have assigned them to an HR case.

1. Select ![Search for Record icon]() next to the Assigned to field.
2. Select an agent.
3. Click the Open record icon (![Open Record icon]()) next to the agent's name.
4. The agent's details are opened in a new tab.
5. In the Email field, click the Email icon(![Email icon]()).
6. Add a Subject line and compose the mail in the space provided.
7. Click Send.

You can also create an email from the ![More icon]() More icon. For more information, see [Sending an email in HR Agent Workspace](https://servicenow-prod.fluidtopics.net/wRJ9bk7CFqtwnFiqB24GdA "Send an email with attached documents or communicate about the HR case from the HR Agent Workspace.").