---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage contract repository agentic workflow

# Manage contract repository agentic workflow {#ariaid-title1}

* Release version: Xanadu
* 
* Updated March 28, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Use the Manage contract repository agentic workflow to improve productivity by autonomously creating milestone reminders for the notice period of contract renewals or the notice period for termination of contract
renewals.

## Manage contract repository overview {#cmpro-na-reminder-agentic-wf__section_z3c_f13_v2c}

Important:  
* To run the AI agents autonomously, activate business rules for the agentic workflow. For more information, see [Activate business rules for the Manage contract repository agentic workflow](https://servicenow-prod.fluidtopics.net/rcQCM2fQ8EO5VYFwVpnQ3w "Activate the Agentic AI - Set reminders for contract and the Update Agent Set reminders for contract business rules to autonomously run the Manage contract repository agentic workflow.").

  If you have customized the Manage contract repository agentic workflow, update the script include to run it autonomously. For more information, see [Update the contracts AI agents handler script include](https://servicenow-prod.fluidtopics.net/FIwLp4nAGT2K5~UPHxHYSw "Update the ContractsAIAgentsHelper script include to add the sys_id of a customized Manage contract repository agentic workflow to run the agentic workflow autonomously.").
* To view the agentic workflow in the Now Assist panel, turn on the Now Assist panel. For more information, see [Turn on the Now Assist panel](https://www.servicenow.com/docs/access?context=activate-now-assist-panel&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).
{#cmpro-na-reminder-agentic-wf__ul_nkf_3g4_1fc}  
The Manage contract repository agentic workflow can help notify business owners or contract administrators about expiring contracts by automatically creating milestone reminders for the notice period of contract renewals or the notice period for termination of contract renewals. The agentic workflow uses AI agents to retrieve contract details such as the renewal notice period, termination notice period for renewals, or auto-renewal clause information, and determine the average lead time for similar contracts to create the milestone reminders.  
Note:  
If the renewal notice period and termination notice period are not available, it uses the default notice period. For more information, see [Set the default notice period for the Manage contract repository agentic workflow](https://servicenow-prod.fluidtopics.net/sUUNgYOifeF5lwpNWEbJtA "Configure system properties to set the default notice period for the Manage contract repository agentic workflow.").  
The agentic workflow for a non-self-served request is triggered when the following conditions are met:

* The contract repository record is created with a contract end date, or the end date in a contract repository is modified.
* The Assigned to user in the request has the now_assist_panel_user role.
{#cmpro-na-reminder-agentic-wf__ul_ysc_3st_x2c}  
The agentic workflow for a self-served request is triggered when the following conditions are met:

* The contract repository record is created with a contract end date, or the end date in a contract repository is modified.
* The group manager of the Assignment group has the now_assist_panel_user role.

  If there is no group manager for the Assignment group, one of the users in the Assignment group has the now_assist_panel_user role.

  If the user requested changes on the contract request, the Assigned to user or the group manager in the request has the now_assist_panel_user
  role.
{#cmpro-na-reminder-agentic-wf__ul_pdz_rst_x2c}  
Contract fulfillers and assignment group managers with the now_assist_panel_user role can view the agentic workflow conversation in the Now Assist panel.  
Note:  
The agentic workflow is not supported in the Virtual Agent panel.

## Accessing the agentic workflow {#cmpro-na-reminder-agentic-wf__section_ek3_4zt_x2c}

Role required: sn_aia.admin

If your generative AI service provider is not Now LLM Service, ensure that the API connections and credentials are configured. For more information, see [Configuring API credentials for generative AI capabilities](https://www.servicenow.com/docs/access?context=configuring-api-credentials-for-generative-ai-capabilities&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).  
1. Navigate to AllAI Agent StudioCreate and manage.
2. Select Set reminders for contract milestones.
{#cmpro-na-reminder-agentic-wf__ol_s5g_mnn_v2c}

## AI agents used in the Manage contract repository agentic workflow {#cmpro-na-reminder-agentic-wf__section_qxr_4wm_v2c}

{#cmpro-na-reminder-agentic-wf__table_rpx_swm_v2c__entry__2}

| Name | Description |
|-|-|
| Extract contract metadata AI agent | Extracts the renewal notice period, notice period to terminate the renewals, and auto-renewal clause information from signed contact documents. |
| Calculate contract lead time AI agent | Determines the average lead time for similar contracts. |
| Set contract milestone reminder AI agent | Creates contract renewal reminders. |
| Contract record handler AI agent | Retrieves the contract repository details, such as contract vendor, contract model, contract document's attachment ID, and so on from a specific contract repository record. |
[Table 1. AI agents names and descriptions]

{#cmpro-na-reminder-agentic-wf__table_rpx_swm_v2c}

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