---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure your Employee Center portal

# Configure your Employee Center portal {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Customise and configure the Employee Center portal to help employees self
serve and raise requests.
* **[Portal configuration](https://servicenow-prod.fluidtopics.net/KXmuOkJb0SDBew3tunROjw)**   
  Configure the default Employee Center portal to incorporate specific widget experiences into your home page.
* **[Customize the Employee Center with widgets](https://servicenow-prod.fluidtopics.net/ZaOjyLi74FoKNJKoBRtkcw)**   
  You can configure the widget instance options to control how data is displayed within the widget.
* **[Employee live chat overview](https://servicenow-prod.fluidtopics.net/EiavmSxTys4k~mBCSbVzbQ)**   
  As an employee, you can chat directly and in real time with support agents through the Employee Center. When you initiate a chat and select a conversation topic, you are routed to the appropriate chat queue and connected to a support agent.
* **[Footer configuration](https://servicenow-prod.fluidtopics.net/YSCsia7W26gSKSuMYULuMg)**   
  Employee Center and Employee Center Pro include a footer by default, which you can configure.

**Related concepts**   

* [Employee Center users and roles](https://servicenow-prod.fluidtopics.net/9mm6Q9xRIAFnpd5pMZIxKQ "Employee Center plugins include necessary roles for configuring and using the features. Learn more about the roles and the tasks they can perform.")
* [Understanding Employee Center plugins](https://servicenow-prod.fluidtopics.net/u__YOlGtguwiGs5i~wTw0Q "Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow instance, as well as plugins that are installed when you upgrade to Employee Center Pro.")
* [Setup browse experience features](https://servicenow-prod.fluidtopics.net/qkzd4jndSFgBCjjjh1dV7w "Make it easy for employees to navigate the portal and discover content using the browse experience features in Employee Center.")
* [Setup search experience features](https://servicenow-prod.fluidtopics.net/ApGHLbRdSmBWTefKbd3cdQ "Enhance the search experience.")
* [Setup task management and integration features](https://servicenow-prod.fluidtopics.net/HRPyvUlaSPXM4Hy6xJDXMw "Enhance employee productivity and drive portal consolidation.")
* [Setup continuous improvement features](https://servicenow-prod.fluidtopics.net/NW2ukzQZZjYt24Ngn_3V0A "Enhance efficiency and performance through feedback and analytics.")
* [Setup employee communications](https://servicenow-prod.fluidtopics.net/qXWUnAuLfSfDFXIfzfhbBw "Inform and engage your employees.")
* [Moveworks for Employee Center](https://servicenow-prod.fluidtopics.net/9VngAiGFbeQ73Kil4cXTAQ "Moveworks for Employee Center enables AI-powered conversational support within the Employee Center portal through natural language interactions.")
* [Employee Center Pro Kiosk](https://servicenow-prod.fluidtopics.net/H29dxsHfqwlDuvxZ7~hg8Q "Enable the field workers and shift workers with the in-context information for operational efficiency.")
* [Configuring Employee Center for mobile](https://servicenow-prod.fluidtopics.net/WNNoGnCWWTgqH_ICcQduFg "Configure Employee Center capabilities on Now Mobile to help employees utilize the employee-centric content experience. This configuration enables all services, information, and support tabs.")  
**Related reference**   

* [Quick start tests for Employee Center](https://servicenow-prod.fluidtopics.net/rjaax~JPVSApKVA5jzwDCg "Validate the continued functionality of the Employee Center after any configuration change such as an upgrade or after developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.")