Career hub overview

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
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    Summary of Career hub overview

    The Career hub tab offers ServiceNow users a streamlined and intuitive interface to manage and advance their career growth and development plans. It provides a comprehensive summary of your current status, aspirations, assigned tasks, learning progress, and connections, all designed to motivate and guide your career journey effectively.

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    Key Features

    • Career Growth Tracking: View your growth plans, aspirations, and career-related tasks such as trainings, meetings, and peer connections to stay on track.
    • Aspirations and Motivations: Create and manage aspirations that inspire and direct your career development.
    • Learning Integration: Access and track assigned, saved, and ongoing courses and training, along with earned achievements to showcase your learning progress.
    • Networking and Conversations: Connect with managers, peers, and mentors, manage scheduled conversations, and maintain talking points and follow-up items to enhance your career support network.
    • Profile and Skills Management: Update personal and employment details, manage your skills, and receive monthly reminders to refresh your career profile.
    • Opportunity Management: Explore recommended internal job opportunities tailored to your skills and career goals, with application status tracking.

    Career hub Widgets Overview

    The hub includes several widgets that provide focused insights and actions:

    • Application Status: Track internal job application progress.
    • Aspirations: Display skills and roles supporting your career goals.
    • Career Growth Tasks: Manage assigned courses and growth-related tasks.
    • Create an Aspiration: Tools to help you set motivating career objectives.
    • Current Learning: Monitor your active learning activities.
    • Growth Plan Tasks: Highlight upcoming, overdue, and due soon tasks to keep you on schedule.
    • Grow with Intent: Personalized actionable suggestions.
    • Latest Achievement: View your non-expired learning achievements.
    • Make New Connections: Search and connect with peers and mentors via the org chart.
    • Opportunities: Personalized internal job recommendations aligned with your skills.
    • Recent Conversations: Manage conversation notes and follow-ups.
    • See the Impact That You Have Made: Timeline of milestones including aspirations, growth plans, learning, skills, and roles.
    • Upcoming Conversations: Schedule overview of conversations by week.
    • Your Skill Range: Start building your profile by uploading resumes and adding skills.

    Practical Benefits for ServiceNow Customers

    By leveraging the Career hub, ServiceNow customers can efficiently manage career development activities in one place, enhancing visibility into progress, learning, and opportunities. This centralized approach helps employees stay motivated, make meaningful connections, and align their growth with organizational goals. The widget-based layout offers actionable insights and personalized recommendations to drive career advancement, ensuring that users remain engaged and proactive in their development journey.

    The Career hub tab provides a summary view of your growth and development plans.

    Career hub is a simplified and intuitive way to start building your development plans. Use Career hub to do the following:

    • Get an overview of where you are with your growth and development and where you're going.
    • Create aspirations that motivate you, inspire you, and point you in the right direction.
    • View and complete career plan suggestions that are tailored to your development plan.
    • View your assigned career growth tasks such as trainings, connections with your peers, and meetings with your manager.
    • Navigate ongoing aspirations and find inspiration by motivating, inspiring, and pointing you in the right direction.
    • View your profile and provide employment and personal details. View details such as your manager, coworkers, personal contacts, and update your Career hub skills.
    • View your growth plan tasks and stay on track by completing tasks that might need your attention.
    • View courses in Learning to complete your training to help you grow and show off all your learning achievements.
    • View your current learning development and keep up with your assigned, saved, and ongoing courses.
    • Connect with coworkers and managers and view your scheduled conversations.
    • View your recent conversations and manage your talking points and follow-up items.
    • Grow your network for career support by making connections.
    Note:
    You can also add people to your circle, which highlights the people that might help motivate and inspire you in your career journey. Simply select Add people to your circle to add people, search the directory, and add mentors, peers, and people who help push you to grow.
    Table 1. Career hub widgets overview
    Widget Description
    Application status Helps you track and manage internal jobs for which you applied. It provides you with the latest status of your job application.
    Aspirations Shows you specific skills and roles that help you with ongoing aspirations and with finding new aspirations.
    Career growth tasks Shows you all your tasks such as assigned courses and trainings that help manage your career growth.
    Create an aspiration Get motivated, inspired, and pointed in the right direction.
    Current learning How you keep up with your assigned, saved, and ongoing courses and trainings.
    Growth plan tasks Helps you stay on track by completing tasks that are upcoming, overdue, and due soon.
    Grow with intent Shows you actionable items or suggestions that are specific to you.
    Latest achievement Shows you all your earned achievements based on your learning progress.
    Note:
    Because achievements expire, you can only see achievements that aren't expired.
    Make new connections Lets you search the org chart to browse peers with whom you can make connections.
    Opportunities Provides you with a recommendation of internal job opportunities. The job opportunities in this widget are mapped to the job opportunities in the following widgets that appear in the Opportunity marketplace module:
    • Browse opportunities that might interest you
    • See opportunities based on an evaluation of your skills
    Recent conversations Helps you manage all your talking points and follow-up conversation items.
    See the impact that you have made A time-line that reflects your milestones. You can use a filter to control whether the time-line displays the following milestones:
    • Aspirations (in-progress or complete)
    • Growth plans (in-progress or complete)
    • Learning (in-progress or complete)
    • Skills gained
    • Role updates
    Skill Self-Rating As you work on your career and talent development activities, you receive monthly reminders for you to refresh your career profile. Read more about updating your profile and skills in the Career tab in Employee Center topic.
    Upcoming conversations Shows you all your scheduled and upcoming conversations by week.
    Your skill range Gets you started with uploading a resume and adding skills to your profile.