---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure signal categories in Proactive Prompts

# Configure signal categories in Proactive Prompts {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create and configure categories to enable efficient search of prompts grouped under
the same categories.

## Before you begin

Role required: sn_pp.admin

## About this task

Signal categories are the logical groups used to label and divide the signals.
Categories also enable you to pull category-specific prompts on the prompt
widget.

## Procedure

1. Navigate to AllProactive PromptsSignal categories.
2. Select New.
3. On the form, fill in the fields:  
   {#proactive-prompts-signal-catergories__table_m2c_vlw_nvb__entry__2}

   | Fields | Description |
   |-|-|
   | Name | Name of the signal category. |
   | Description | A brief description of the signal category. |
   | Active | Option to activate the signal category record. |
   [Table 1. Signal categories form]

   {#proactive-prompts-signal-catergories__table_m2c_vlw_nvb}
4. Select Submit.

*[\>]: and then