---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Installation and configuration overview

# Installation and configuration overview {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Journey designer app has multiple versions that have different installation
instructions and configuration options.
* **[Install Journey designer version 3](https://servicenow-prod.fluidtopics.net/AZEFbBtMmyo2FTIuIJBVyg)**   
  Install the Journey designer version 3 \[sn_jny\] application to enable administrators and managers to create and manage various professional and personal events and journeys.
* **[Install Journey designer version 2](https://servicenow-prod.fluidtopics.net/XBH~HTc39C2z8jk05IT1wQ)**   
  Install the Journey designer version 2 \[sn_jny\] application to enable administrators and managers to create and manage various professional and personal events and journeys.
* **[Install Journey designer version 1](https://servicenow-prod.fluidtopics.net/P0oBJScvNeNFDc_elR2uAQ)**   
  Install the Journey designer \[sn_ja\] application to enable administrators and managers to create and manage various professional and personal events and journeys.
* **[Add or repair demo data for applications and plugins](https://servicenow-prod.fluidtopics.net/eTofEGcxb1aLvZoGqnHq_g)**   
  If the demo data wasn't added during the initial installation, administrators can add demo data to a plugin using Repair install.
* **[Fix Restricted Caller Access (RCA) approval requests](https://servicenow-prod.fluidtopics.net/05EK4mOT6c6Ct6ssDCcjNw)**   
  After you install or upgrade to the latest Journey designer application from ServiceNow Store, you might encounter RCA approval messages requesting for an update in the access request.
* **[Configure Journey designer features](https://servicenow-prod.fluidtopics.net/1x7NX9xvn6erA4rr8Wb~HQ)**   
  Administrators configure Journey designer for the needs of their organization.