---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Verify integration for the First Advantage service

# Verify integration for the First Advantage service {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 14, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The integration is configured to push background check data between the HR service in
HR Service Delivery and the First Advantage service. You can verify the preconfigured settings and determine whether they meet your
needs or if further customization is required.

## Before you begin

Important:  
Integrating with the First Advantage service is being prepared for deprecation. It will be hidden and unavailable for activation from Zurich, but will continue to be supported till Brazil. If you have an active subscription, you can still activate the plugin by submitting a [plugin activation request](https://www.servicenow.com/docs/access?context=t_RequestAPlugin&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). For more details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base.

Role required: sn_hr_integrations.admin

## Procedure

1. Verify the HR service mapping, which maps the HR service to the HR web service.
   1. Navigate to HR IntegrationsHR Service Mapping.
   2. Right-click the HR external source column and select Group By HR external source.
   3. For the First Advantage group, click the arrow to expand the list.  
      For each record, click the information icon to verify that the HR service is correctly mapped to the appropriate HR web service. {#verify-base-inbound-integration-for-first-advantage__table_kds_kb3_qcb__entry__3}

      | HR service mapping | HR service | HR web service |
      |-|-|-|
      | First Advantage - Request Background Check by First Advantage | Request Background Check by First Advantage | First Advantage Web Service |
      [Table 1. HR service mapping]

      {#verify-base-inbound-integration-for-first-advantage__table_kds_kb3_qcb}
   {#verify-base-inbound-integration-for-first-advantage__substeps_jww_b5l_mbb}
2. Verify the HR outbound schema mappings.
   1. Navigate to HR IntegrationsHR Outbound Schema Mapping.
   2. Right-click the Source Table column and select Group By Source Table.
   3. For the HR Talent Management Case \[sn_hr_core_case_talent_management\] group, click the arrow to expand the list.
   4. Click the information icon for each First Advantage record to verify that the data fields from the source tables are correctly mapped to the appropriate fields in First Advantage.
   {#verify-base-inbound-integration-for-first-advantage__substeps_hwz_5df_rbb}
3. Verify the HR schema mappings.
   1. Navigate to HR IntegrationsHR Schema Mapping.
   2. Right-click the Source column and select Group By Source.
   3. For the First Advantage group, click the arrow to expand the list.
   4. For each record, click the information icon to verify that the data fields from First Advantage are correctly mapped to the appropriate fields in the staging tables.
   {#verify-base-inbound-integration-for-first-advantage__substeps_zjt_d5l_mbb}
4. Verify the HR transform maps.
   1. Navigate to HR IntegrationsHR Transform Maps.
   2. In the Table Transform Maps list, verify that the staging tables are correctly mapped to the appropriate target tables.  
      {#verify-base-inbound-integration-for-first-advantage__table_lgm_jtl_mbb__entry__2}

      | Staging table | Target table |
      |-|-|
      | HR Integrations Background Check Staging \[sn_hr_integrations_background_check_staging\] | HR Talent Management Case \[sn_hr_core_case_talent_management\] |
      [Table 2. Staging table mapping]

      {#verify-base-inbound-integration-for-first-advantage__table_lgm_jtl_mbb}
   {#verify-base-inbound-integration-for-first-advantage__substeps_qrk_35l_mbb}
{#verify-base-inbound-integration-for-first-advantage__steps_uxt_53q_4bb}
**Previous topic:** [Provide source credentials for the First Advantage service](https://servicenow-prod.fluidtopics.net/BWLuBeav7OUVU~f5PE1Tyg "Provide the source and SOAP credentials for the First Advantage service so that it can be accessed for integration.")  
**Next topic:** [Add background check packages for the First Advantage service](https://servicenow-prod.fluidtopics.net/psO~2SSFvpN3nCsC0ssrYQ "Add one or more background check packages to your instance so they can be accessed when a request for a background check by First Advantage is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.")

*[\>]: and then