---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Review move conflicts

# Review move conflicts {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the reason behind a move request conflict.
If the state of a move request is set to Closed incomplete, it means that the move request could not be completed due to various reasons. As a move manager, you can review if there are any conflicts with the move request in the
Conflicts review related list.  
Following are the different types of conflicts:

* Selected destination location is not active: Conflict due to inactive to location selected to move.
* Selected destination location is already occupied: Conflict due to unavailability of the location selected to move.
* The cost centre/department of user and the selected destination location does not match: Conflict due to mismatch in the user's cost centre/department and the location selected to move. The conflict is considered based on the Allocation type \[sn_wsd_core.ALLOCATION_TYPE\] system property
* The selected destination location is a flexible location: Conflict due to the location that is selected to move is a flexible location.
* Created a workplace move request for a space that is a workplace profile of another user
{#review-conflicts__ul_h13_hls_vrb}

You can also customize the list of validations that you want run on a move request. You can add validations or change existing validations in the WSDMoveRequestValidations script include.
**Related tasks**   

* [Create a move request on behalf of an employee](https://servicenow-prod.fluidtopics.net/b8VCt4yKmLN2T~E_N8KlgA "Create a move request on behalf of an employee from the application directly instead of using the Workplace Service Portal.")
* [Raise a move request for a space change](https://servicenow-prod.fluidtopics.net/N2z3SwEIlBf29q6W8UTjkw "Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.")
* [Update a move request workplace service](https://servicenow-prod.fluidtopics.net/eN4vog00yryJ~apm289GyQ "As a workplace manager, modify a move request that is created in the Workplace Case Management application. You can add move tasks, edit a task template, add child move cases, and more.")
* [Update a move-related workplace service record producer](https://servicenow-prod.fluidtopics.net/p95rh6nFdR0GUzTSN7lrsQ "Update a move-related workplace service record producer. Link a workplace service to one or more record producers.")
* [Create a move-related knowledge base article](https://servicenow-prod.fluidtopics.net/bNi6rVT6HapBg06_n~YzFQ "Create a knowledge base article so that you can provide move-related information or notices to employees.")