---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure

# Configuring Employee Center {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up and configure Employee Center to provide an employee-centric and multi-department service delivery experience.
Employee Center is available on ServiceNow® instances that are on version Rome or newer. Employee Center includes certain out-of-the-box configurations that can be used as-is or customized. You can install additional plugins and configure features to enhance the employee portal
experience.

* [Configure users and roles](https://servicenow-prod.fluidtopics.net/9mm6Q9xRIAFnpd5pMZIxKQ "Employee Center plugins include necessary roles for configuring and using the features. Learn more about the roles and the tasks they can perform.")

  Learn about the roles necessary for using Employee Center features.
* [Understanding Employee Center plugins](https://servicenow-prod.fluidtopics.net/u__YOlGtguwiGs5i~wTw0Q "Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow instance, as well as plugins that are installed when you upgrade to Employee Center Pro.")

  Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow® instance, as well as plugins that are installed when you upgrade to Employee Center Pro.

  For the steps to upgrade to Employee Center Pro, see [Install Employee Center Pro](https://servicenow-prod.fluidtopics.net/k5rJHpf5iNTcbnxEO0IpKA "Employee Center Pro extends the standard Employee Center capabilities and provides a platform for employees to communicate and be engaged.").
* [Browse experience features](https://servicenow-prod.fluidtopics.net/qkzd4jndSFgBCjjjh1dV7w "Make it easy for employees to navigate the portal and discover content using the browse experience features in Employee Center.")

  Make it easy for employees to navigate the portal and discover
  content.
* [Search experience features](https://servicenow-prod.fluidtopics.net/ApGHLbRdSmBWTefKbd3cdQ "Enhance the search experience.")

  Enhance the search
  experience.
* [Task Management and Integration](https://servicenow-prod.fluidtopics.net/HRPyvUlaSPXM4Hy6xJDXMw "Enhance employee productivity and drive portal consolidation.")

  Enhance employee productivity and drive portal
  consolidation.
* [Continuous improvement](https://servicenow-prod.fluidtopics.net/NW2ukzQZZjYt24Ngn_3V0A "Enhance efficiency and performance through feedback and analytics.")

  Enhance efficiency and performance through feedback and
  analytics.
* [Configure Employee Center Pro Kiosk](https://servicenow-prod.fluidtopics.net/H29dxsHfqwlDuvxZ7~hg8Q "Enable the field workers and shift workers with the in-context information for operational efficiency.")

  Enable deskless workers with simplified access to information and services for self-serve and improved productivity.
* [Configuring Employee Center for mobile](https://servicenow-prod.fluidtopics.net/WNNoGnCWWTgqH_ICcQduFg "Configure Employee Center capabilities on Now Mobile to help employees utilize the employee-centric content experience. This configuration enables all services, information, and support tabs.")

  Configure Employee Center capabilities on Now Mobile to enable employees to access the features on their mobile devices.
{#setup-emp-center__cf-config-parent-tasks-ul}
* **[Employee Center users and roles](https://servicenow-prod.fluidtopics.net/9mm6Q9xRIAFnpd5pMZIxKQ)**   
  Employee Center plugins include necessary roles for configuring and using the features. Learn more about the roles and the tasks they can perform.
* **[Understanding Employee Center plugins](https://servicenow-prod.fluidtopics.net/u__YOlGtguwiGs5i~wTw0Q)**   
  Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow® instance, as well as plugins that are installed when you upgrade to Employee Center Pro.
* **[Setup browse experience features](https://servicenow-prod.fluidtopics.net/qkzd4jndSFgBCjjjh1dV7w)**   
  Make it easy for employees to navigate the portal and discover content using the browse experience features in Employee Center.
* **[Setup search experience features](https://servicenow-prod.fluidtopics.net/ApGHLbRdSmBWTefKbd3cdQ)**   
  Enhance the search experience.
* **[Setup task management and integration features](https://servicenow-prod.fluidtopics.net/HRPyvUlaSPXM4Hy6xJDXMw)**   
  Enhance employee productivity and drive portal consolidation.
* **[Setup continuous improvement features](https://servicenow-prod.fluidtopics.net/NW2ukzQZZjYt24Ngn_3V0A)**   
  Enhance efficiency and performance through feedback and analytics.
* **[Setup employee communications](https://servicenow-prod.fluidtopics.net/qXWUnAuLfSfDFXIfzfhbBw)**   
  Inform and engage your employees.
* **[Configure your Employee Center portal](https://servicenow-prod.fluidtopics.net/r38amLTNTNfrqFgL35PNfw)**   
  Customise and configure the Employee Center portal to help employees self serve and raise requests.
* **[Moveworks for Employee Center](https://servicenow-prod.fluidtopics.net/9VngAiGFbeQ73Kil4cXTAQ)**   
  Moveworks for Employee Center enables AI-powered conversational support within the Employee Center portal through natural language interactions.
* **[Employee Center Pro Kiosk](https://servicenow-prod.fluidtopics.net/H29dxsHfqwlDuvxZ7~hg8Q)**   
  Enable the field workers and shift workers with the in-context information for operational efficiency.
* **[Configuring Employee Center for mobile](https://servicenow-prod.fluidtopics.net/WNNoGnCWWTgqH_ICcQduFg)**   
  Configure Employee Center capabilities on Now Mobile to help employees utilize the employee-centric content experience. This configuration enables all services, information, and support tabs.
* **[Quick start tests for Employee Center](https://servicenow-prod.fluidtopics.net/rjaax~JPVSApKVA5jzwDCg)**   
  Validate the continued functionality of the Employee Center after any configuration change such as an upgrade or after developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.