---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Custom My List for HR Service Delivery Agent Workspace

# Custom My List for HR Service Delivery
Agent Workspace {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create your own My Lists to show specific cases that are
relevant to you. Having a custom My Lists helps you work faster and
efficiently.

The default Lists show HR cases divided in the following categories:

* All HR Cases
* Lifecycle Events
* Other
* Interactions
* HR Tasks
* HR Profile
* Employee Documents
* Knowledge
* Reminders
{#agent-ws-hr-my-list__ul_u1h_v15_hcc}

## Create My Lists {#ariaid-title2}

Use My Lists to create a custom list of HR cases that you can
readily access and start working on.

### Before you begin

Role required: sn_hr_core.case_writer

### Procedure

1. Navigate to AllHR Case ManagementHR Agent Workspace.
2. Click the Lists icon (![HR Workspace Lists icon]()).
3. Click My Lists.
4. Click +New list.
5. Click Start from existing or Create your own.  
   Clicking Start from existing provides existing HR case lists you can select to create a custom My Lists. Clicking Create your own provides you with a list of all tables you can create a list from.
6. Select how you want to create your My List and fill in the fields.  
   {#agent-ws-hr-my-lists__table_jwh_5v4_rnb__entry__2}

   | Field | Description |
   |-|-|
   | List | Select the HR case categories that you want to base your My Lists on. |
   | List Name | Fills in based on what you select from List. You can change the name by typing over what displays. |
   | Select columns | The columns are pre-display for you. Click theX to delete columns you don't want to appear. |
   | Add filters | Add filters to further define what cases appear in your My Lists. Note: Criteria pre-fills based on what you selected in the List. You can edit, add, or delete the defaults. |
   [Table 1. Start from existing]

   {#agent-ws-hr-my-lists__table_jwh_5v4_rnb} {#agent-ws-hr-my-lists__table_odk_xv4_rnb__entry__2}

   | Field | Description |
   |-|-|
   | List name | The name that identifies your My Lists. Enter a name for your list. |
   | Select Source | The table that your My Lists is based on. Enter letters or the name of the table to start a search, then select q table. |
   | Select columns | The columns you want to appear in your My Lists. A list of columns appears based on the table you selected. Click theX to delete columns you don't want to appear. |
   | Add filters | Add filters to further define what cases appear in your My Lists. Note: Criteria pre-fills based on what you selected in the List. You can edit, add, or delete the defaults. |
   [Table 2. Create your own]

   {#agent-ws-hr-my-lists__table_odk_xv4_rnb}
7. Click Create.

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