---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Activate HR Service Delivery for mobile

# Activate HR Service Delivery for mobile {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate the HR Service Delivery for mobile plugin (sn_hr_mobile) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

## Before you begin

Role required: admin

## About this task

HR Service Delivery for mobile activates these related plugins if they are not already active:

* [Now Mobile app \[sn_me\]](cDc9wa49lEAJ9lUoTja8Zg "Enable your users to submit incidents and requests, manage tasks, and access company resources from anywhere using the Now Mobile app.")
* Surveys for mobile \[com.sn_msc\]
{#activate-mobile-employee-experience-for-hr-service-delivery__ul_axk_jdr_hfc}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-mobile-employee-experience-for-hr-service-delivery__find-plugins-cmd}
{#activate-mobile-employee-experience-for-hr-service-delivery__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-mobile-employee-experience-for-hr-service-delivery__p_cb1_nfg_h1c}
   {#activate-mobile-employee-experience-for-hr-service-delivery__find-plugin-cmd}
{#activate-mobile-employee-experience-for-hr-service-delivery__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). {#activate-mobile-employee-experience-for-hr-service-delivery__activate-plugin}
{#activate-mobile-employee-experience-for-hr-service-delivery__activate-plugin}{#activate-mobile-employee-experience-for-hr-service-delivery__steps_rfx_bf1_2t}
* **[Components installed with Now Mobile for HR Service Delivery](https://servicenow-prod.fluidtopics.net/LUD5bjsjth_Nqdl7v5fPiA)**   
  Several types of components install with the activation of the Now Mobile for HR Service Delivery plugin, including tables and user roles.
* **[Configurations for the Now Mobile app for HR Service Delivery](https://servicenow-prod.fluidtopics.net/42cP4z3vMGsJn0~Rwg0_jA)**   
  Configure options for the Now Mobile app for HR Service Delivery.

*[\>]: and then