---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Activate Employee Document Management

# Activate Employee Document Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

You can activate the Employee Document Management
\[com.sn_employee_document_management\] plugin with the admin role. This plugin includes demo
data and activates related plugins if they are not already active.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-employee-doc-mgmnt__find-plugins-cmd}
{#activate-employee-doc-mgmnt__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-employee-doc-mgmnt__p_cb1_nfg_h1c}
   {#activate-employee-doc-mgmnt__find-plugin-cmd}
{#activate-employee-doc-mgmnt__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). {#activate-employee-doc-mgmnt__activate-plugin}
{#activate-employee-doc-mgmnt__activate-plugin}{#activate-employee-doc-mgmnt__steps_rfx_bf1_2t}
**Related concepts**   

* [Defining and setting for employee documents](https://servicenow-prod.fluidtopics.net/75bSikUdfHmTUNI4OciStg#hr-doc-management-config "Use Employee Document Management to configure how employee documents should be handled based on company policy, processes, and regulatory compliance.")

## Request employee document management bulk uploads {#ariaid-title2}

The Employee Document Management Bulk Uploads requires separate subscriptions to the Orchestration \[com.snc.runbook_automation\] and ServiceNow IntegrationHub Installer \[com.glide.hub.integrations\] plugins. These plugins must be activated by ServiceNow personnel.

### Before you begin

Role required: admin

### About this task

There is demo data available that provides configuration examples of a local directory and
third-party, cloud-based document repositories. These examples help you to configure
Employee Document Management bulk uploads with your own internal document
repository.

To view the demo data, you must activate the Orchestration
\[com.snc.runbook_automation\] and ServiceNow IntegrationHub Installer
\[com.glide.hub.integrations\] plugins first.

The Employee Document Management \[com.sn_hr_employee_document_management\] plugin must
be activated last.  
{#request-edm-bulk__table_h55_lbp_sfb__entry__2}

| Plugin | Description |
|-|-|
| Orchestration \[com.snc.runbook_automation\] | Required for bulk imports from local drives. |
| ServiceNow IntegrationHub Installer \[com.glide.hub.integrations\] | Required for bulk imports from third-party, cloud-based document repositories. |
[Table 1. Plugins for Employee Document Management Bulk Uploads]

{#request-edm-bulk__table_h55_lbp_sfb}

To purchase a subscription, contact your ServiceNow account manager.
The account manager can arrange to have the plugin activated on your organization's
production and subproduction instances, generally within a few days.

If you don't have an account manager, decide to delay activation
after purchase, or want to evaluate the product on a subproduction instance without
charge, follow these steps.

### Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#request-edm-bulk__navigate-plugins}
{#request-edm-bulk__navigate-plugins}
2. On the All Applications page, select Request Plugin to open the Activate Plugin form on Now Support.  
   {#request-edm-bulk__request-plugin}
{#request-edm-bulk__request-plugin}
3. On Now Support, select the link to access the Now Support Service Portal Service Catalog.  
   {#request-edm-bulk__redirect-hi}
{#request-edm-bulk__redirect-hi}
4. Select your instance.
5. Select Actions \> Activate Plugin.
6. On the Activate Plugin form, provide the following information.  
   {#request-edm-bulk__table_awx_bhf_ygb__entry__2}{#request-edm-bulk__p_ub1_nfg_h1c}{#request-edm-bulk__p_vb1_nfg_h1c}{#request-edm-bulk__p_yb1_nfg_h1c}

   | Field | Description |
   |-|-|
   | What is your target instance | Instance on which to activate the plugin. |
   | Which plugin would you like to activate | Name of the plugin to activate.{#request-edm-bulk__p_wb1_nfg_h1c} Note: If the system does not list the plugin you want or if you are activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
   | Select Maintenance Date and Time | The date and time to activate the plugin.{#request-edm-bulk__p_zb1_nfg_h1c} Note: Plugins are activated in two batches, once in the morning and once in the evening, on every business day in the US Pacific time zone. If the plugin must be activated at a specific time, enter the request in the Reason/Comments field. |
   [Table 2. Activate Plugin form]

   {#request-edm-bulk__table_awx_bhf_ygb}  
   For example, see the following form to activate the CSM Workspace plugin on an
   instance named My Instance.{#request-edm-bulk__p_bc1_nfg_h1c}
   Figure 1. Activate Plugin form {#request-edm-bulk__request-form}
{#request-edm-bulk__request-form}
7. Select Submit.  
   For additional details about requesting a plugin, see [Requesting a Plugin from the Service Catalog
   \[KB0751715\] article in the Now Support
   Knowledge Base.](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0751715) {#request-edm-bulk__submit-request}
{#request-edm-bulk__submit-request}{#request-edm-bulk__steps_zsy_qg1_ft}
**Related topics**   

* [List of plugins (Madrid)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US)

*[\>]: and then