---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Integration for Agent Experience

# Setup for integrating pre-published apps with Microsoft Teams for Agent Experience {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams pre-published app environment.
* **[Integrate Notify connector pre-published app with Microsoft Teams](https://servicenow-prod.fluidtopics.net/~ghuq3e2WgQI1AonUg3P5w)**   
  Set up the Notify connector for Microsoft Teams using the pre-published app. You can use the Microsoft Azure apps instead of creating a separate Microsoft Azure app for the integration.
* **[Integrate Meeting Extensions pre-published app with Microsoft Teams](https://servicenow-prod.fluidtopics.net/tRrYQxH4apiCfmuKYrPGrA)**   
  Configure the Meeting Extensions for Microsoft Teams using the pre-published app.