---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# E-signature in Agent Workspace for HR Case Management

# E-signature in Agent Workspace for HR Case Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When working on an HR case or HR task, you can use e-signature to sign documents that
require signatures.  
When an employee creates a case requesting an employment verification letter, you can:

* Preview the document - Ensures you sign the correct document. This step is useful if you have multiple employment verification letters.
* Use e-signature to sign it - You have multiple methods to sign. Choose to type your name or use your mouse to draw your signature. For more information, see [Sign and generate a document in HR Service Delivery Agent Workspace](https://servicenow-prod.fluidtopics.net/tlnpC9atk8IOO6e8_FdikQ#hr-agent-ws-sign-pdf "Depending on the case or situation, you can electronically sign a document.").

  You can optionally require a user to check an
  acknowledgment box before the signature is accepted.
* Generate the document - Combine the document template with your signature and create an attachment to the case. If you use Employee Document Management, you can move the attachment to your document repository for storage.  
  Note:  
  For more information, see [Configure an e-signature
  template](https://www.servicenow.com/docs/access?context=configure-e-signature-configuration&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US).
{#hr-agent-ws-esign__ul_axk_z3x_sjb}