---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use default email notifications

# Use default email notifications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the default email notifications to communicate the progress of the request.

## Before you begin

Role required: Admin

## About this task

You can configure the email notifications for each of your actions to share the status of your approvals. Use the predefined email notifications when

* Approval is initiated.
* Approval is cancelled.
* Approval is approved.
* Approval is rejected.
{#cmpro-send-receive-email-notification-admin__ul_psh_jwy_wzb}

## Procedure

1. Navigate to AllSystem NotificationNotifications.
2. In the Category field, search for the Contracts Support items.
3. Navigate to the existing platform notifications.
4. Add a condition where the Source table is not sn_cm_core_document_revision.
5. You must manually activate by updating the Active field to true.  
   Note:  
   These email notifications are inactive by default.
6. Ensure you specify the getWorkspaceURL value that's appropriate for your business unit.  
   For example, the Legal Counsel Center getWorkspaceURL:

       getWorkspaceURL: function() {
               return "legal/counsel-center";

   . For more information, see [Configure extension point for notifications](https://servicenow-prod.fluidtopics.net/je1JXOGZ4OW9PV5I_dyu2g "Add or modify an Action and its functionality on the Standard ticket page for a contract request.")
{#cmpro-send-receive-email-notification-admin__steps_usy_5jd_kjb}

## Result

You can now use the list of available default email notifications.

To create new email notifications, follow the instructions available at [Create an email notification](https://www.servicenow.com/docs/access?context=t_CreateANotification&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).
**Related concepts**   

* [Configuring external applications for Contract Management Pro](https://servicenow-prod.fluidtopics.net/eKjj~RVnizZc7SLuUaMg2A "Set up external applications that provide services such as electronically signing contract documents and saving signed contracts or the documents related to requests in an external storage system.")  
**Related tasks**   

* [Create a contract type](https://servicenow-prod.fluidtopics.net/wahElFVO4WF6SmznwsAglQ "As a contract configurator, create a contract type for defining different types of contract requests and associate it to a contract model.")
* [Create document template categories](https://servicenow-prod.fluidtopics.net/HyUNg4j9mQ5PXj0Gsdh8YA "As a contract configurator, create document template categories to easily identify similar documents and find the correct document template more easily. For example, a document template category of NDA-Japan could group non-disclosure agreements for Japan.")
* [Enable users to view email details in activity stream](https://servicenow-prod.fluidtopics.net/GijdnHiU68fp~6pgyZiXSQ "As a contract configurator, enable users to view email details in the activity stream of contract requests.")
* [Activate a system property to generate a certificate of completion](https://servicenow-prod.fluidtopics.net/LvfCB7igKkfT2FCF5XxM8w "As a contract configurator, activate a system property to generate a certificate of completion for electronically signed contracts.")
* [Configure reminders for expiring contracts](https://servicenow-prod.fluidtopics.net/8Ml7FRWg7ynSShXOlwklhA "Configure reminders for expiring contracts that each business unit can use without the need to create their own.")
* [Configure extension point for notifications](https://servicenow-prod.fluidtopics.net/je1JXOGZ4OW9PV5I_dyu2g "Add or modify an Action and its functionality on the Standard ticket page for a contract request.")
* [Auto-populate the start date and end date for contract requests](https://servicenow-prod.fluidtopics.net/RAVApCtktDrcWaCexNJEPg "Configure an extension point implementation to automatically add the start date and end date while creating a contract request.")

*[\>]: and then