---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use external IDs to match spaces between Workplace Service Delivery for Mappedin

# Use external IDs to match spaces between Workplace Service Delivery for
Mappedin {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After importing a new Mappedin building or after importing an existing Mappedin
building, if the locations don't match in Mappedin and Workplace Service Delivery, then use external IDs to resolve space location
issues.

## Before you begin

Role required: employee and admin

## Procedure

1. Navigate to AllWorkplace CoreSpace AdministrationBuildings.
2. Click a building that has spaces that don't match locations.
3. Click the Generate external IDs related link.
4. Click the Spaces tab.  
   External IDs appear for each space. You can also create external IDs for multiple buildings.
5. From the Buildings list, check each building that you want external IDs for.
6. Click Action on selected rows and select Generate external IDs.  
   Note:  
   Buildings with spaces that have existing external IDs are ignored.
7. Click Yes on the Confirm pop-up.  
   An email notification verifies the generated external IDs for the spaces, floors, and buildings. Use the links in the email to export a file that you can provide to Mappedin.

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