---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure application visibility and access

# Configure application visibility and access {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enhance application discovery and navigation on the App launcher by configuring the access and visibility settings.

## Before you begin

Role required: Admin, ESC admin, and taxonomy manager.  
Ensure you configure and enable AI search capabilities, see the following AI Search topics:

* [Configuring AI Search](https://www.servicenow.com/docs/access?context=configuring-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US)
* [Configuring navigation tabs in AI Search](https://www.servicenow.com/docs/access?context=config-nav-tabs-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US) and tag ESC Portal Default Search Application
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## About this task

Administrators can control user access by specifying who can and cannot use the application. You can specify the users for whom the application is Available for and Not Available for.

* Improve the app discovery for employees to find relevant apps more quickly and easily.
* Enhance the application discovery from a unified search experience with the Applications tab in search results.
* Define the user access controls to ensure users see and access only the authorized applications.
* Increase adoption and productivity for registered and custom applications:
  * For Azure and Okta integrated apps, user access must be cached at the first load of the App launcher.
  * For custom apps, permissions must be evaluated in real-time for each search.
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Note:  
You can use this feature base system with the default ESC search profile. For existing users with custom search config, ensure you manually map the changes to the custom search profile.

## Procedure

1. Navigate to AllEmployee CenterWeb Applications.
2. Click New.
3. Configure the Application form as explained in [Register custom web applications](https://servicenow-prod.fluidtopics.net/YAmc_9UEEO3ktWDG2oLhuw "As an administrator, you can register applications manually and give one-click access to the applications. You can associate topics to the applications to discover and launch useful applications right from topic page.").
4. Configure the user access control options for application visibility and access.  
   * Available for: Users or user group for whom the application is accessible and visible.
   * Not available for: Users or user group for whom the application isn't accessible and visible.
   {#applauncher-enable-availability__ul_jxs_jz5_1dc}
5. Click Submit or Save.

## Result

Based on the configuration, the applications are made visible to the employees both from the app launcher and from AI search results.  
When an application is Available for a user, the search results show the application cards with name, icon, description, and link to the relevant applications that the user has access to.  
Note:  
When the app doesn't have a configured brand icon, a default icon appears.
Figure 1. App Launcher and AI search results  
Note:  
When you mark an application as Not Available for a user, the application tab on the search results indicates the count. However, the user can't see or navigate to the application due to user permissions.

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