---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Location migration

# Location migration {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn how to migrate location data from the ServiceNow Locations table to the Workplace Location table to use them in Workplace Service Delivery applications.

You can create a hierarchy to be used while migrating location data from the ServiceNow Location table \[cmn_location\] to the Workplace Location \[sn_wsd_core_workplace_location\] table.  
You can perform the following actions while creating a location migration record:

* Configure location migration records by setting a parent location and a child location based on which the locations created in the Locations table \[cmn_location\] are migrated to the Workplace Location \[sn_wsd_core_workplace_location\] table.
* Specify conditions to filters the locations from the Locations table \[cmn_location\] based on their Location types.
{#location-migration__ul_ymn_ppf_ktb}

You can set a location hierarchy configuration as optional depending on the Floor infrastructure. For example, for the FloorAreaRoom/Space hierarchy, you can set the location migration configuration record of AreaRoom as an optional hierarchy because some floors might not have areas or only have spaces or rooms.

When you set a configuration as optional, then the records that do not match that configuration are matched with the next hierarchy. For example, if there are locations that do not match the AreaRoom hierarchy, then they are matched with the next hierarchy, which is FloorRoom. If there are Rooms that are not assigned to any Areas, then they are matched with Floors because Area is optional.

After migrating the locations, if you create a location in the Workplace Core application, the location is automatically added in the ServiceNow® Location \[cmn_location\] table. You can configure the type of the location by setting Dictionary Overrides.
* **[Configure location migration hierarchy](https://servicenow-prod.fluidtopics.net/sJje5XuhElhVtshu8Cjzlw)**   
  Create a hierarchy for how the location data from the ServiceNow® Location table \[cmn_location\] must be migrated to the Workplace Location \[sn_wsd_core_workplace_location\] table of Workplace Service Delivery.
* **[Set the location type in Location table](https://servicenow-prod.fluidtopics.net/xVbXB3NaPeo~BjlqUjpi4w)**   
  Set the location type of a location by creating a dictionary override of the table.

**Related concepts**   

* [Configure Workplace entity and entity types](https://servicenow-prod.fluidtopics.net/dvtDBh_elAs1DF2P1tatIQ "Create a business hierarchy based on your organization's businesses. Allocate workplace locations based on the business to which they are associated with. Configure workplace entity types and workplace entities to create the structure. For example, add entity types such as Business Units, Marketing Units, and associate workplace entities such as ITSM, Facilities, and more under them.")
* [Mapping employees to their designated workspaces](https://servicenow-prod.fluidtopics.net/HXN~t5qSaQtVybP35yKRBg "Map your employees to their designated workplace locations in Workplace Core to automatically fill in that detail in reservation requests and to take advantage of auto-assignment of workspaces if that feature has been enabled.")
* [Managing workplace shifts that you own](https://servicenow-prod.fluidtopics.net/OVr0ZqhatZ3L3zDwn1bcqQ "Review the workplace shifts that you own in Workplace Core and update the shift details if necessary. You can also monitor the reservations and requests made for the workspaces associated with these shifts.")
* [Managing workplace reservations for employees](https://servicenow-prod.fluidtopics.net/84xyYQhO7zUo1INugglq~Q "Reserve available areas or spaces for your employees and review pending reservation requests from employees in Workplace Core so you can ensure physical distancing measures when they return to the workplace. Once you make reservations, employees are notified about the locations to which they have access. The Workplace Service Delivery also offers more advanced workplace reservation options in the Workplace Reservation Management application.")
* [Setting and tracking arrivals at the workplace](https://servicenow-prod.fluidtopics.net/7SgBBP4ASFAbHweprpKlEw "Workplace managers can set arrival intervals in Workplace Core for different locations at your workplace with defined capacities to facilitate staggered entry of employees into the office. Employees can then choose from the defined arrival slots.")
* [Managing workplace tasks](https://servicenow-prod.fluidtopics.net/8dFzsgqVGtspTNyjKwZg4Q "Using workplace tasks in Workplace Core, workplace managers can monitor workplace activities that are created and scheduled in the workplace for each shift. They can also schedule planned or on-demand maintenance tasks and generate reports to track the progress of these activities.")
* [Workplace knowledge management](https://servicenow-prod.fluidtopics.net/KicUPVX52Pyxl7nQ3zjOAA "As a workplace admin, you can create knowledge base articles for employees. In the articles, provide information to your employees about workplace services, such as workplace updates, self-help, troubleshoot, and others.")
* [QR code management](https://servicenow-prod.fluidtopics.net/dvZ1qDkqCl8FtiJVYNi65A "Generate and print QR codes for spaces and rooms. Employees can use these codes to make reservation-related actions on the Now Mobile app.")  
**Related tasks**   

* [Import your workspaces data from an Excel spreadsheet](https://servicenow-prod.fluidtopics.net/B63P_mI8MXPTK1s3JiLL9w "Import your workspaces data from an Excel spreadsheet into the Workplace Core application.")
* [Add a space type configuration](https://servicenow-prod.fluidtopics.net/ErvPwWvZ3kHi6CT8lnZq8w "Configure the different types of spaces available in your workplace. You can add spaces based on different space types. The space types enable your employee to identify the different types of spaces that are available on a floor in a Mappedin floor map")
* [Block a workplace location](https://servicenow-prod.fluidtopics.net/UMfRDnlijX01qMKdIcp~RA "Block a workplace location for a specific period. The blocked workplace location is unavailable during the specified period for any type of reservation on the Workplace Reservation Management Reservation portal.")
* [Enable favorites option for Workplace Service Portal](https://servicenow-prod.fluidtopics.net/jcyYcbK1qxvGXuFv8XxHbg "Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.")
* [Create a workplace performer criteria](https://servicenow-prod.fluidtopics.net/a7ZMphcceKGsYlw_9Vuq4Q "Configure the users who are permitted to perform important actions in Workplace Service Delivery. Add approvers to approve workplace cases and reservations that are created through Workplace services.")
* [Assign the workplace user role to employees](https://servicenow-prod.fluidtopics.net/BIdIgpr1ZrZsWEZiiUhSDg "Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.")
* [Approve employee workplace reservation requests](https://servicenow-prod.fluidtopics.net/LaTYx0fDm2Aj4t2MvkLXxQ "Review employee area and space reservation requests in Workplace Core and approve or reject them.")  
**Related reference**   

* [Configuring shifts for your workplace](https://servicenow-prod.fluidtopics.net/VcgenZRbpcpZGDKlLkHWog "Configure shifts for your organization in the Workplace Core application so you can efficiently plan and manage your workplace by assigning employees and workspaces to those schedules.")
* [View workplace service usage analytics with User Experience Analytics](https://servicenow-prod.fluidtopics.net/4tYQobMCHHkNbgAYvAx6iw "The ServiceNow User Experience Analytics provides you with qualitative analytics on how the services provided by the Workplace Service Delivery applications are used by the workplace managers, employees, and other workplace users.")

*[\>]: and then