Safe Workplace Dashboard

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Safe Workplace Dashboard

    The ServiceNow® Safe Workplace Dashboard offers leaders in HR, Workplace Services, and Health & Safety a comprehensive visual overview of workplace operations. It helps determine if work sites are ready to resume safe operations by consolidating and analyzing data from the Safe Workplace suite applications and the COVID-19 Global Health Data Set using Performance Analytics Premium features.

    Show full answer Show less

    Installation and Configuration

    • Prerequisites: Install and configure the Safe Workplace suite and Emergency Response Management applications according to provided instructions to ensure proper data feed to the dashboard.
    • Guided Setup: Use the Safe Workplace guided setup available under Guided Setup > Safe Workplace Guided Setup to configure the necessary applications easily.
    • Domain Separation: The Safe Workplace Dashboard does not support domain separation.
    • Federal Customers: Safe Workplace suite applications are pre-available on nonproduction federal IL4 or FedRAMP environments, but require licenses for production use. Federal customers must configure the apps to comply with U.S. federal regulations.

    Installation Instructions by Environment

    • Commercial On-Premise: Download and install from the ServiceNow® Store.
    • Federal Hosted: Refer to the Federal downloads article in the Store Help Center.
    • Federal On-Premise: Contact your sales representative or open a Now Support or HIWAVE ticket to request installation via the SHOT team.
    • On-Premise: Follow guidance in the Commercial downloads article in the Store Help Center.

    Usage Considerations

    • Organizational Responsibility: Organizations are responsible for legal compliance with applicable laws, including data protection and employment laws, and should customize template language accordingly. ServiceNow does not provide legal advice or guarantee regulatory compliance.
    • Government Agencies: The application is provided free for a limited time with no payment obligation. Agencies must verify ethics approval and remain responsible for legal compliance and adapting templates to meet agency-specific requirements.

    Key Functionalities

    • Safe Workplace Dashboard Installation: Administrators can install the dashboard application to access data insights.
    • Campus Creation: Users can define campuses from existing locations to display on the dashboard.
    • Alert Management: Alert types set Performance Analytics thresholds to generate daily alerts based on application data, helping monitor workplace readiness.
    • Visual Insights: The dashboard provides map-based views for tracking personnel and facility status, supporting informed decisions about reopening and safe workplace operations.

    The ServiceNow® Safe Workplace Dashboard provides leaders in HR, Workplace Services, and Health & Safety with a complete view of operations. Leaders have visual insight into the status of work sites and users to determine whether a site is ready to resume a safe operation.

    The Safe Workplace Dashboard relies on ServiceNow® Performance Analytics Premium features to evaluate and display data that comes from other Safe Workplace suite applications and the COVID-19 Global Health Data Set.

    Figure 1. Safe Workplace Dashboard and Safe Workplace suite applications
    The Safe Workplace Dashboard provides a geographic view of locations and employees and includes COVID-19 data via the COVID-19 Global Health Data Set.
    Install and configure the listed Safe Workplace suite and Emergency Response Management applications. Follow the configuration instructions to ensure that the data feeds to the dashboard successfully.
    Note:
    Safe Workplace Dashboard does not support domain separation.
    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.