Employee Travel Safety
Summarize
Summary of Employee Travel Safety
The ServiceNow® Employee Travel Safety application helps organizations ensure safe travel for employees by verifying destination safety, monitoring employee health, and maintaining contact logs during travel. Before booking, employees must request travel approval, which managers or designated travel approvers grant or deny based on health data such as COVID-19 cases and site safety evaluations.
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Once approved, employees submit daily health verifications and maintain contact logs throughout their trip to monitor potential exposure risks.
Integration with Safe Workplace Suite
Employee Travel Safety works alongside other ServiceNow Safe Workplace applications to support workforce and workplace readiness during and after emergencies like pandemics:
- Employee Readiness Surveys: Assess employee readiness to return to work through surveys.
- Employee Health Screening: Screen employees for entry compliance, including temperature checks and PPE requirements.
- Explore Workplace Core: Manage clean and socially distanced workspaces.
- Workplace PPE Inventory Management: Manage safety equipment inventory.
- Contact Tracing: Use badge scans, Wi-Fi logs, and contact logs to identify potential interactions.
All these applications are available on the ServiceNow Store, including versions suited for federal customers under IL4 or FedRAMP compliance.
Installation and Licensing
Customers with admin roles can install Employee Travel Safety. Installation instructions vary by environment:
- Commercial on-premise: Download from the ServiceNow Store.
- Federal hosted/on-premise: Follow specific guidance via the Store Help Center or contact sales/support teams.
Licenses are required for production use. Federal customers must configure applications to comply with U.S. regulations.
Usage Considerations and Compliance
Organizations are solely responsible for legal compliance, including data protection and employment laws, and must adapt provided templates accordingly. ServiceNow does not guarantee compliance or provide legal advice.
Government agencies can use the application free of charge for a limited time and must ensure usage aligns with their ethics policies and legal obligations. All implementation decisions remain with the organization or agency.
Key User Actions
- Request Permission to Travel: Employees request approval before booking travel; managers/approvers review based on health and safety data.
- Manage Travel Requests: Approvers can approve, reject, or cancel travel requests as needed, including when meetings shift to virtual formats.
- Monitor Health and Contacts: Approved travelers submit daily health verifications and maintain contact logs during trips to support exposure tracking.
Use the ServiceNow® Employee Travel Safety application to help support safe travel for employees by verifying the site safety and policy compliance of destinations, monitoring employee health status, and keeping a contact log during travel.
Before booking travel in a travel management system, employees request permission for their trips. The employee's manager or a designated travel approver can approve or reject the travel request based on COVID-19 case data and a site safety evaluation for the destination.
When an employee's travel request is approved, monitor their health status using a daily health verification that the employee submits before and during the trip. Employees can also keep a daily contact log for the duration of the trip to track potential exposure.
Use with other Safe Workplace suite applications
- With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
- Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
- With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
- You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
- With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.
All Safe Workplace suite applications are available in the ServiceNow Store.
Safe Workplace suite for federal customers
Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.
| Type | Instructions |
|---|---|
Commercial on-premise |
Visit the ServiceNow® Store to download and install the application. |
Federal hosted |
See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information. |
Federal on-premise |
If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team. See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information. |
On-premise |
See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information. |
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.