Workplace PPE Inventory Management

  • Release version: Xanadu
  • Updated August 1, 2024
  • 4 minutes to read
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    Summary of Workplace PPE Inventory Management

    The ServiceNow® Workplace Personal Protective Equipment (PPE) Inventory Management application helps organizations safeguard the physical safety of their workforce by efficiently managing PPE inventory. It enables monitoring of PPE availability across multiple locations, fulfilling employee PPE requests, and tracking PPE assigned to employees. Employees can order PPE easily via a self-service portal accessible on both mobile and desktop devices. A comprehensive dashboard offers real-time inventory insights by facility, aggregate workplace data, and historical trends to support informed decision-making.

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    Key Features

    • Inventory Monitoring: Track PPE stock levels, including items in stock, on order, and assigned to employees, with daily updates for accuracy.
    • Request and Fulfillment: Employees can request PPE through the Service Catalog, and administrators can fulfill these requests to ensure workplace safety.
    • Direct Assignment: PPE can be assigned directly to employees without requiring a prior request, streamlining distribution.
    • Self-Service Portal: Provides easy access for users to order PPE via mobile or desktop platforms.
    • Dashboard: Offers a centralized view of inventory status by facility and overall workplace, including historical data trends.
    • Guided Setup: Supports streamlined configuration of the Safe Workplace suite apps, including Workplace PPE Inventory Management, via a step-by-step guided setup interface.
    • Integration with Safe Workplace Suite: Works alongside other Safe Workplace applications like Employee Readiness Surveys, Employee Health Screening, and Explore Workplace Core to support workforce preparedness and safe return to work.

    Deployment and Licensing

    • Installation: Available via the ServiceNow Store for commercial on-premise customers; federal and on-premise customers have specific installation guidance and support channels.
    • Federal Customers: Safe Workplace suite apps, including PPE Inventory Management, are ready for installation on nonproduction instances in IL4 or FedRAMP environments without special requests. Licensing is required for production use. Customers must ensure compliance with applicable U.S. federal regulations.

    Important Notices

    • Organizational Responsibility: Organizations are solely responsible for legal compliance related to PPE management and must customize any provided language in templates to meet their requirements.
    • Government Agency Use: The application is offered free of charge for government agencies with no implied future payment obligations. Agencies must verify acceptance with their Ethics Office and comply with all applicable laws and regulations.

    Getting Started

    • Installation: Requires admin role to install Workplace PPE Inventory Management.
    • Setup Tasks: Includes creating PPE item models, adding items to the service catalog, managing PPE stock, and creating stock rules.
    • Operational Use: Use the PPE Inventory Overview dashboard to monitor inventory, fulfill employee PPE requests, and assign PPE directly to employees as needed.

    Use the ServiceNow® Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.

    PPE setup and use

    PPE supplies can easily be ordered from the self-service portal via mobile or desktop.  A dashboard provides  a comprehensive view  of inventory  by facility, an  aggregate look at the  entire workplace, and  historical data on how  equipment  levels have changed over time.  Inventory levels can be updated  daily for accurate, real-time inventory management.

    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Use with other Safe Workplace suite applications

    Workplace PPE Inventory Management is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.