Health and Safety

  • Release version: Xanadu
  • Updated January 30, 2025
  • 2 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Health and Safety

    ServiceNow Health and Safety helps businesses maintain safe and healthy working conditions by enabling the recording, tracking, and reporting of employee health and safety incidents. It supports Environmental, Social, and Governance (ESG) goals by offering tools to reduce incidents, manage risks, and control related costs. The solution centralizes safety knowledge and streamlines safety processes for organizations.

    Show full answer Show less

    Key Features

    • Health and Safety Incident Management: Allows organizations to log, monitor, and investigate employee health and safety incidents and observations to reduce risks.
    • OSHA Content Pack: Automates filling and exporting of OSHA injury and illness forms for organizational establishments.
    • Health and Safety Case Management: Supports employee inquiries and facilitates return-to-work processes following injury or illness.
    • Health and Safety Contractor Management: Manages health and safety for contractor companies and their workers.
    • Health and Safety Risk Management: Enables workers, managers, and safety personnel to identify and mitigate risks and hazards to prevent injuries.
    • Mobile Experience: Access and manage Health and Safety applications through the ServiceNow Now Mobile app for on-the-go capabilities.
    • Domain Separation Support: Provides basic domain separation for Health and Safety applications, ensuring data segregation and security across domains.

    Practical Benefits for ServiceNow Customers

    By leveraging ServiceNow Health and Safety, organizations can efficiently comply with regulatory requirements, enhance workplace safety, and support employee well-being. The integrated applications offer a comprehensive approach to incident management, regulatory reporting, contractor oversight, and risk mitigation. Mobile access and domain separation enhance usability and security, making the suite adaptable to complex organizational needs.

    ServiceNow Health and Safety enables businesses to ensure safe and healthy working conditions for their employees.

    This video shows a visual overview of ServiceNow Health and Safety and its capabilities.

    To deliver on Environmental, Social, and Governance (ESG) goals, companies must correctly record, track, and report on health and safety related employee incidents. ServiceNow Health and Safety provides at-your-fingertips capabilities such as reporting incident and observation and filing job safety analysis (JSA) and a one-stop-shop for all safety knowledge in your company. Further, it also provides the tools to reduce safety incidents, keep the costs down, and assess and manage risks.

    Health and Safety applications

    Health and Safety includes the following applications:

    Health and Safety Incident Management
    The ServiceNow® Health and Safety Incident Management application is a solution in Health and Safety that enables organizations to record, track, and report on health and safety related employee incidents and observations. Furthermore, it provides capabilities to investigate and reduce incidents.
    Health and Safety Incident Management OSHA Content Pack
    With the ServiceNow® Health and Safety Incident Management OSHA Content Pack application, you can automatically fill and export OSHA forms for injuries and illnesses that happened in an establishment under your organization.
    Health and Safety Case Management
    The ServiceNow® Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.
    Health and Safety Contractor Management
    The ServiceNow® Health and Safety Contractor Management application provides capabilities to manage contractor companies and workers for their health and safety.
    Health and Safety Risk Management
    The ServiceNow® Health and Safety Risk Management application provides capabilities to enable workers, line managers, and safety personnel to work safely and reduce the likelihood of injuries that risks or hazards create.

    Mobile experience for Health and Safety

    You can use ServiceNow® Now Mobile app to work on the Health and Safety applications.

    For more information, see Mobile experience for Health and Safety.

    Domain separation for Health and Safety applications

    The Health and Safety applications support domain separation at basic level. For more information, see Domain separation and Health and Safety Incident Management and Domain separation and Health and Safety Risk Management. For a deeper understanding of the support levels, see Application support for domain separation.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.