Now Assist genius results in Now Mobile

  • Release version: Xanadu
  • Updated October 9, 2024
  • 1 minute to read

    • Now Assist genius results in Now Mobile® helps provide a personalized way of using the search functionality.

    Now Assist genius results are a more personalized way of search as opposed to the traditional AI search experience.

    Figure 1. Catalog item on search results
    Service catalog items displays on the Now Assist genius search results.
    Figure 2. KB article on search results
    KB article displays on the Now Assist genius search results.
    The genius results include:
    • Now Assist Actionable genius result: Request for a Service Catalog item by search.
    • Now Assist Q&A genius result: View the entire Knowledge Base article with Show more functionality from the search results.
    Note:
    You must enable the Now Assist in AI Search Setup in the required applications where you want to use genius results. For more information, see Enable Now Assist genius results.