Self-report your status
Self-report your status as an employee in a critical event through the email or SMS notification that you receive from an agent or responder.
Before you begin
Role required: sn_critical.user
Procedure
Open the email or SMS notification and
respond.
| Notification | Steps |
|---|---|
|
|
| SMS |
|
You can also enter any additional information about the critical event that you want to send. It's recorded as a note from you in your record that agents can view.