Report a critical event as an agent

  • Release version: Xanadu
  • Updated July 31, 2025
  • 1 minute to read

    • Create a ticket to report a critical event in Critical Event Management as an agent when an emergency alarm is raised offline.

    Before you begin

    Role required: sn_critical.agent

    Procedure

    1. Navigate to Workspaces > Health and Safety Workspace.
    2. Select the New Critical Event button.
    3. On the Critical Event form, fill out the fields.
      For a description of the field values, see Critical Event form.
    4. Select Save.